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- Tasks: Provide essential admin support to help improve education services for children in Leicestershire.
- Company: Join Leicestershire County Council, a supportive and community-focused organisation.
- Benefits: Competitive salary, flexible working options, and a chance to make a difference.
- Other info: Casual role for 3 months with potential for flexible working arrangements.
- Why this job: Be part of a motivated team making a real impact on children's education.
- Qualifications: GCSEs or equivalent, proficiency in Microsoft Office, and strong organisational skills.
The predicted salary is between 26832 - 28146 £ per year.
Organisation: Leicestershire County Council
Work Location: County Hall, LE3 8RA
Salary: £26,832 - £28,146 per annum (pro rata for part-time) (Pay award pending)
Working Hours: 9am to 5pm
Contract Type: Casual - for 3 months
Closing Date: 7th May 2026
Interview Date(s): W/c 11th May 2026
Are you organised and good with detail? Do you want to make a difference to the children of Leicestershire? We are looking for some temporary support for Leicestershire’s Inclusion Service. Your 3-month post would involve processing referrals, updating databases and chasing information that we require about education plans.
About the Role
As a Senior Business Support Assistant, you will join a friendly, motivated team committed to providing excellent customer service. You will provide back-up to colleagues across service areas and assist in handling urgent work on a daily basis.
Main duties and responsibilities:
- To be responsible for providing a comprehensive range of business support services both administrative and secretarial functions.
- Utilising good organisational skills to co-ordinate local and statutory requirements and arrange statutory meetings.
- To create, develop and maintain information systems and processes including Microsoft Office packages to produce reports.
- To support the administration of complex databases ensuring all necessary updating systems are in place, accurate and to ensure effective systems are maintained to allow the supply of information for auditing purposes – allowing the information to be analysed efficiently and effectively across service areas.
- To be able to prioritise your own workload to statutory deadlines and work as part of a team.
About You
To apply for this post, you must have/be:
- Recognised Academic Qualifications e.g. 'GCSE', 'A' Levels, Vocational Qualifications, Professional/Further Education Qualifications in relevant area.
- NVQ 2 in Business Administration or equivalent. Or equivalent level of relevant experience.
- Be trained and proficient in all aspects of Microsoft Office including the ability to use spreadsheets and perform basic data analysis.
- Good organisational, verbal and written communication skills.
- Excellent customer care skills and a full understanding of the need to maintain confidentiality.
- To be able to produce accurate work to deadlines.
- To have the ability to establish and maintain working relationships and communicate effectively with staff at all levels.
- To have the ability to prioritise own workload and work under minimum supervision, with a flexible approach.
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service.
If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
Contact Rachel Simpson - Senior Business Support Officer
Telephone: 0116 3051475
Email: Rachel.Simpson@leics.gov.uk
Senior Business Support Assistant (Casual) in Leicester employer: Golearnleicestershire
Contact Detail:
Golearnleicestershire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Support Assistant (Casual) in Leicester
✨Tip Number 1
Get to know the company! Research Leicestershire County Council and their Inclusion Service. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and the team, plus it might just land you a referral!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to organisation and customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on any updates or tips we share about the recruitment process to stay ahead of the game.
We think you need these skills to ace Senior Business Support Assistant (Casual) in Leicester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills match the job description. We want to see how you can bring your organisational and communication skills to the table!
Show Off Your Experience: Don’t hold back on showcasing your relevant experience, especially with Microsoft Office and database management. We love seeing examples of how you've successfully handled similar tasks in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences.
Apply Through Our Website: Remember to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Golearnleicestershire
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Senior Business Support Assistant. Familiarise yourself with the tasks mentioned in the job description, like processing referrals and maintaining databases. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and meet deadlines, as this will be crucial for the position.
✨Brush Up on Microsoft Office
As proficiency in Microsoft Office is essential, take some time to practice using Excel for data analysis and report generation. You might even want to bring a sample report or spreadsheet to showcase your skills during the interview. This will give you an edge and prove your capability in handling the required tasks.
✨Emphasise Your Customer Care Skills
The role involves providing excellent customer service, so think of specific instances where you've gone above and beyond for clients or colleagues. Be prepared to discuss how you maintain confidentiality and build effective working relationships, as these are key aspects of the job.