Leicestershire County Council is seeking a Social Care Advisor at the Customer Service Centre in Leicester. You will be the first point of contact for internal and external queries, handling a high volume of complex adult social care enquiries by phone and email, and guiding customers to the right council services.
You will manage your caseload through to resolution, signposting where needed, and escalate risks promptly.
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Impact-Driven Social Care Advisor in Leicester employer: Golearnleicestershire
Leicestershire County Council is an excellent employer, offering a supportive and dynamic work environment for Senior Kinship Assessment Social Workers. With flexible working options, employees can achieve a healthy work-life balance while contributing to the welfare of children within their family networks. The council prioritises professional development, providing ample opportunities for growth and advancement in a meaningful career dedicated to making a positive impact in the community.
