Independent Living Support Worker

Organisation: Leicestershire County Council

Work Location: County Hall, Glenfield, Leicester, LE3 8RA

Working Hours: Full time

Contract Type: Permanent & Fixed Term

Salary: £28,605 - £34,359 per annum (pro rata for part-time, pay award pending)

Closing Date: Wednesday 22nd July 2026

This role does not meet the eligibility requirements for new visa sponsorship applications therefore you must already have the right to work in the UK in order to apply.

Are you looking for a rewarding career where you can make a difference to the lives of adults in Leicestershire? Are you passionate about promoting independence?

About the Role

As a Community Support Worker, you will meet with individuals, families and carers to connect and listen and where necessary undertake an assessment under the Care Act 2014. Where there is an eligible need, you will devise a plan for how the person can access the support they require this may be connecting with their local community, referral on to other agencies or provide service to support their unmet need. Where necessary, you will identify and report potential safeguarding, consider mental capacity, and other high-risk situations where a person’s safety or liberty may be at risk. You will undertake visits to people in their own homes, in a hospital setting or wherever the person feels most comfortable to meet you.

We have vacancies in the following teams:

• Accommodation Review (X2 permanent, 37 hours per week) – Glenfield, Leicestershire
• Accommodation Review (X1 Fixed Term, 37 hours per week) – Glenfield, Leicestershire

Our Team

The Accommodation Review team completes annual reviews for people living in residential care, supported living and shared lives services. They complete Care Act assessments, Mental Capacity assessments and assess eligibility as well as working closely with our fee review team to complete care cubed assessments and annual care uplifts.

You will also be responsible for identifying and reporting any safeguarding concerns, assessing mental capacity where appropriate, and responding to high-risk situations that may impact a person’s safety or liberty. You will carry out visits in people’s homes or other locations as agreed with the individual. Additionally, you will work proactively with carers to ensure their needs and any impacts are recognised and addressed during the review process.

The Accommodation team although based in Glenfield, cover the whole of Leicestershire as the positions operate county wide including with out of county funded placements.

To find out more about what it’s like to be a Community Support Worker, please see Katie’s story here.

We are passionate about developing your career in social care.

As a Grade 8 Trainee Community Support Worker you will be in your first CSW role and will be expected to develop experience, knowledge and skills, complete their Learning and Induction Programme and undertake your duties with support and supervision.

As a Grade 9 Community Support Worker you will be expected to have sufficient experience, knowledge and skills to manage your workload under supervision, to deliver a high quality, person centred, accountable statutory social care. This includes demonstrating competency undertaking Care and Support Assessments, Mental Capacity Assessments and making Best Interest decisions.

As a Community Support Worker, there are further opportunities to develop your career in Adult Social Care at Leicestershire County Council, such as the opportunity to apply to undertake a Social Work Apprenticeship, Occupational Therapy Apprenticeship and routes in leadership roles.

A DBS enhanced check for a regulated activity is required for this post. You will require a valid full driving licence or access to a vehicle for this position.

About You

To apply for the CSW post, you must:

• Hold a Level 2 in Maths and English
• Have relevant experience of working with adults in a social care setting and of working with other agencies within a fieldwork environment.
• Understand the need to undertake need and risk assessments and the issues/needs that adults and their families/carers may have.
• Have a good understanding of social care organisations and their roles and responsibilities as part of the wider community and voluntary sector.
• Be a confident communicator who is skilled in negotiation, persuasion, assertiveness, and conflict management, and able to build effective working relationships.
• Be able to recognise the limits of own accountability and responsibility, and to seek appropriate support and advice when required.
• Be able to manage a caseload and work to clear objectives.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Flexible Working

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

Contact

Chelbie Shepherd – Resourcing Co-ordinator

Telephone: 0116 305 5973

Email: Chelbie.Shepherd@leics.gov.uk