Hybrid Customer Service Centre Team Leader

Hybrid Customer Service Centre Team Leader

Full-Time No working from home possible
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Nottingham City Council Housing Services is seeking a Customer Service Centre Team Leader to guide a team delivering housing management, repairs and maintenance support. The role includes a 24/7 contact operation and a hybrid working pattern, with a base at Loxley House and occasional travel to other Nottingham offices.

You will lead, coach and develop staff, manage performance, plan resources and drive service improvements to achieve excellent customer outcomes.

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Hybrid Customer Service Centre Team Leader employer: Golearnleicestershire

Leicestershire County Council is an excellent employer, offering a supportive and dynamic work environment for Senior Kinship Assessment Social Workers. With flexible working options, employees can achieve a healthy work-life balance while contributing to the welfare of children within their family networks. The council prioritises professional development, providing ample opportunities for growth and advancement in a meaningful career dedicated to making a positive impact in the community.

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Contact Details:

Golearnleicestershire Recruitment Team