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- Tasks: Support housing advice casework and help prevent homelessness in Nottingham.
- Company: Join Nottingham City Council, a progressive and inclusive workplace.
- Benefits: Competitive salary, generous leave, pension scheme, and flexible working options.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Knowledge of homelessness legislation and strong supervisory skills required.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 36363 - 39152 £ per year.
Contract Type: Permanent
Working Hours: 37 per week
Worker Type: Onsite Worker
Salary: Starting Salary is £36,363 (Level one) rising to £39,152 per annum ‘pro rata for part-time’
Location: Housing Solutions, Loxley House, Station Street, Nottingham, NG2 3NG
We’ve got an exciting opportunity available for talented individuals to join our workforce. Working for Nottingham City Council has great benefits, including competitive pay, great leave entitlement and access to a generous pension scheme. We strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
About the Role:
The post holder is responsible for supporting the Prevention and Assessment Manager in matters of housing advice casework, helping prevent homelessness and ensuring that the City Council fulfils its legal and safeguarding requirements to citizens in housing need or crisis. This will include evaluating citizen need assessment, housing advice, homelessness prevention and deciding homelessness duties in accordance with the Housing Act 1996 (as amended). The role involves having oversight of casework at all stages, providing technical advice and ensuring that all decisions are dealt with in accordance with legislation, Council policy, and statutory deadlines.
About You:
- Comprehensive and up to date working knowledge of Homelessness and associated legislation and able to advise colleagues and decide any duties owed to citizens for the Authority.
- Ability to supervise and support staff on a day to day basis to deliver a customer facing service, providing technical advice on a range of homelessness issues.
- Ability to effectively manage a complex workload under pressure meeting specified targets and deadlines whilst demonstrating attention to detail, prioritisation and self-organisation skills.
- Experience of dealing with legal challenges from advocates and customer complaints.
- Ability to be creative, to identify problems and work to create solutions.
A DBS enhanced check for a regulated activity is required for this post. The role requires participation in the on-call rota. This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English is an essential requirement for the role.
Closing Date: 08 February 2026
Interviews will be held: Friday 13 February 2026
Housing Casework Supervisor employer: Golearnleicestershire
Contact Detail:
Golearnleicestershire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Casework Supervisor
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Nottingham City Council. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of homelessness legislation. We want to see that you're not just passionate but also knowledgeable about the issues you'll be tackling.
✨Tip Number 3
Showcase your problem-solving skills during the interview. Think of examples where you've creatively tackled challenges in your previous roles. This is your chance to shine!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team at Nottingham City Council.
We think you need these skills to ace Housing Casework Supervisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience and skills that match the job description. We want to see how you can bring your unique flair to the Housing Casework Supervisor role!
Showcase Your Knowledge: Demonstrate your understanding of homelessness legislation and casework in your application. We’re looking for someone who knows their stuff and can provide technical advice, so don’t hold back on sharing relevant examples!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, especially when it comes to your experience and how it relates to the role. Remember, attention to detail is key!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details and can consider you for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Golearnleicestershire
✨Know Your Legislation
Make sure you brush up on the Housing Act 1996 and any recent amendments. Being able to discuss specific legislation and how it applies to homelessness prevention will show that you're not just familiar with the rules, but that you can apply them in real-world scenarios.
✨Demonstrate Your Leadership Skills
As a Housing Casework Supervisor, you'll need to supervise and support staff. Prepare examples of how you've successfully led a team or managed complex workloads in the past. Highlight your ability to motivate others and ensure high-quality service delivery.
✨Showcase Problem-Solving Abilities
Think of specific instances where you've identified problems and created effective solutions, especially in a housing context. This role requires creativity and critical thinking, so be ready to discuss how you approach challenges and what outcomes you achieved.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Practice how you would handle various situations related to homelessness casework, such as dealing with legal challenges or customer complaints. This will demonstrate your practical knowledge and decision-making skills.
