At a Glance
- Tasks: Support citizens in housing need and prevent homelessness through casework and advice.
- Company: Join Nottingham City Council, committed to making a difference in the community.
- Benefits: Competitive salary, generous leave, pension scheme, and a supportive work culture.
- Other info: Opportunity for career growth and collaboration across various sectors.
- Why this job: Make a real impact on lives while working in a dynamic and inclusive environment.
- Qualifications: Knowledge of homelessness legislation and strong communication skills required.
The predicted salary is between 32597 - 35412 € per year.
Contract Type: Fixed Term for 3 years
Working Hours: 37 hours per week
Worker Type: Onsite Worker
Salary: Starting Salary is £32,597 (Level one) rising to £35,412 (Level four) per annum (pro rata for part-time) - pay award pending
Location: Housing Solutions, Loxley House, Station Street, Nottingham, NG2 3NG
We’ve got an exciting opportunity available for talented individuals to join our workforce. Working for Nottingham City Council has great benefits, including competitive pay, great leave entitlement and access to a generous pension scheme. We strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
About the Role:
At Nottingham City Council, we are dedicated to providing housing solutions and support to our citizens. Housing Solutions plays a pivotal role in preventing homelessness and ensuring that all citizens in housing need or crisis receive the assistance they require. We are currently looking for a motivated and empathetic Housing Casework Officer to become a valuable member of our statutory homelessness team. Responsible for housing advice casework, you will take action to ensure that the City Council fulfils its legal and safeguarding requirements to citizens in housing need or crisis, in particular those who are rough sleeping. This will include evaluating citizen need assessment, housing advice, homelessness prevention and deciding homelessness duties in accordance with the Housing Act 1996, VII (as amended).
About You:
- Good operational working knowledge of Homelessness and associated legislation and an ability to advise on and decide any duties owed to citizens for the Authority.
- An understanding of the wider issues impacting upon homelessness, the barriers facing people with multiple and complex needs and the challenges faced in resolving rough sleeping.
- An ability to communicate complex issues on a face to face basis, demonstrating tact, diplomacy, sensitivity and customer care.
- An ability to effectively manage a complex workload under pressure meeting specified targets and deadlines whilst demonstrating attention to detail, prioritisation and self-organisation skills.
- A commitment to providing a high quality customer focused service.
- An ability to work successfully in partnership across different sectors, building and maintaining good working relationships.
A DBS enhanced check for a regulated activity is required for this post.
Housing Casework Officer – Rough Sleeper Specialist employer: Golearnleicestershire
Nottingham City Council is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee well-being and professional growth. With competitive salaries, generous leave entitlements, and a robust pension scheme, we empower our staff to make a meaningful impact in the community while fostering innovation and collaboration. Join us at our Loxley House location in Nottingham, where your passion for helping others can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Casework Officer – Rough Sleeper Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Nottingham City Council and understanding their approach to homelessness. Be ready to discuss how your skills align with their mission and how you can contribute to making a difference in the community.
✨Tip Number 3
Practice your communication skills! Since the role involves dealing with complex issues face-to-face, consider role-playing interview scenarios with a friend. This will help you articulate your thoughts clearly and demonstrate your empathy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a positive impact in Nottingham.
We think you need these skills to ace Housing Casework Officer – Rough Sleeper Specialist
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Housing Casework Officer role. Highlight your experience with homelessness legislation and any relevant skills that show you can handle complex cases. We want to see how you fit into our mission!
Show Your Passion:Let your enthusiasm for helping those in housing need shine through. Share personal experiences or motivations that drive you to make a difference in people's lives. We love seeing candidates who are genuinely committed to our cause!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to explain your qualifications and experiences. We appreciate well-structured applications that make it easy for us to see your strengths.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly. Plus, it shows you’re serious about joining our team at Nottingham City Council.
How to prepare for a job interview at Golearnleicestershire
✨Know Your Legislation
Make sure you brush up on the Housing Act 1996 and any amendments. Understanding the legal framework around homelessness will not only show your expertise but also demonstrate your commitment to the role.
✨Show Empathy and Understanding
As a Housing Casework Officer, you'll be dealing with vulnerable individuals. Prepare examples of how you've shown empathy in past roles. This will highlight your ability to connect with people facing complex challenges.
✨Demonstrate Your Problem-Solving Skills
Think of specific instances where you've successfully navigated complex situations or resolved conflicts. Be ready to discuss how you prioritised tasks and managed your workload under pressure.
✨Build Rapport with Interviewers
Remember, it's not just about answering questions; it's about building a connection. Practice active listening and engage with your interviewers. Show them that you can communicate effectively and build relationships, which is crucial for this role.
