Leicestershire County Council is seeking a proactive Complaints and Information Officer to manage a diverse caseload of complaints, FOI and EIR requests. You will interpret policies and guidance, coordinate responses, and advise on appropriate routes and exemptions to ensure statutory obligations are met.
The role involves working across all County Council services, with a focus on accuracy, timely delivery, and effective stakeholder engagement to achieve high-quality outcomes for residents.
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Public Information & Complaints Specialist in Glenfield employer: Golearnleicestershire
Leicestershire County Council is an excellent employer, offering a supportive and dynamic work environment for Senior Kinship Assessment Social Workers. With flexible working options, employees can achieve a healthy work-life balance while contributing to the welfare of children within their family networks. The council prioritises professional development, providing ample opportunities for growth and advancement in a meaningful career dedicated to making a positive impact in the community.
