HART Manager - Duty & Triage in Glenfield

HART Manager - Duty & Triage in Glenfield

Glenfield Full-Time 45309 - 49407 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a dynamic team to support individuals in living independently at home.
  • Company: Leicestershire County Council, committed to making a difference in the community.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Join a supportive environment that values inclusivity and continuous improvement.
  • Why this job: Make a real impact by helping others regain their independence and confidence.
  • Qualifications: Management qualification or equivalent experience in social care required.

The predicted salary is between 45309 - 49407 £ per year.

Organisation: Leicestershire County Council

Work Location: County Hall, Leicester Road, Glenfield, LE3 8RA

Salary: £45,309 - £49,407 per annum (pro rata for part-time)

Working Hours: 37 hours per week

Contract Type: Permanent

Closing Date: 18th September 2026

Interview Date(s): TBC

Are you looking for a rewarding career where you can make a difference? Do you want a job where no two days are the same?

About the Role

The Homecare Assessment Reablement Team (HART) service helps individuals develop the confidence and skills they need to live as independently as they can at home and in their local community. The team works closely with health partners to deliver an integrated therapy offer and achieve the most independent outcome for each person. Care Act assessments are completed (where necessary) to reduce hand-off to other teams and ensure the assessment is completed in a timely manner. In addition to this, HART Urgent provides an intensive short-term personal care and reablement service for people who are at high risk of deterioration and require urgent social care support. The overarching service operates on a 24/7 basis and is the department's main contact point outside of usual business hours. This post ensures that referral activity is progressed and managed in a timely manner and that all available capacity is maximised. An enhanced DBS check is required for this post.

About You

  • To apply for this post, you must have a relevant management qualification, NVQ Level 4 or other equivalent qualification in a relevant subject or equivalent level of relevant experience.
  • Evidence of effectively planning, managing and prioritising work and meeting deadlines.
  • A good understanding of social care organisations, partnership agencies in statutory, voluntary and independent sectors.
  • Ability to continuously update knowledge, implement and introduce systems to evidence adherence to legislative/regulatory standards and service frameworks relevant to the service.
  • Ability to coach, mentor and support the team in their performance and development and apply a range of other learning and development interventions to ensure continuous improvement of self and others.
  • Ability to effectively manage, motivate and lead staff. Embraces and champions ongoing change and encourages/supports others to do the same.
  • Ability to prioritise effectively across a wide range of competing demands to meet deadlines.
  • The ability to use Information Technology applications e.g. Microsoft Outlook, Word, Excel and database applications.
  • Ability to communicate clearly and accurately, both orally and in writing, with a wide range of people, including representatives from other agencies, using skills of negotiation and persuasion.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working? We are open to discussions about flexible working, which may include part-time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Rita Thiem - Strategic Service Manager

Telephone: 01163053298

Email: Rita.Thiem@leics.gov.uk

HART Manager - Duty & Triage in Glenfield employer: Golearnleicestershire

Leicestershire County Council is an excellent employer, offering a supportive and dynamic work environment for Senior Kinship Assessment Social Workers. With flexible working options, employees can achieve a healthy work-life balance while contributing to the welfare of children within their family networks. The council prioritises professional development, providing ample opportunities for growth and advancement in a meaningful career dedicated to making a positive impact in the community.

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Contact Details:

Golearnleicestershire Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land HART Manager - Duty & Triage in Glenfield

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Golearnleicestershire.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Golearnleicestershire!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Golearnleicestershire, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Golearnleicestershire or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace HART Manager - Duty & Triage in Glenfield

Management Qualification
Planning Skills
Time Management
Understanding of Social Care Organisations
Coaching and Mentoring
Performance Management
Leadership Skills

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Golearnleicestershire:Before hitting send, make sure to tailor your application specifically to Golearnleicestershire! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Golearnleicestershire

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.