At a Glance
- Tasks: Administer and manage Freedom of Information and Environmental Information requests.
- Company: Join Leicestershire County Council's high-performing Business Services Team.
- Benefits: Competitive salary, generous leave, excellent pension scheme, and flexible working options.
- Other info: Opportunities for growth in a modern, inclusive workplace.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: NVQ3 or equivalent experience in information management and FOI functions.
The predicted salary is between 29550 - 32055 £ per year.
Organisation: Leicestershire County Council
Work Location: County Hall, Glenfield, Leicester, LE3 8RA
Salary: £29,550 - £32,055 per annum (pro-rata for part-time)
Working Hours: 20 hours per week
Contract Type: Permanent
Closing Date: 20th September 2026
Interview Date(s): TBC
This is an exciting opportunity to work in a high performing Business Services Team within the Growth, Environment & Transport Department at Leicestershire County Council.
About the Role
As a Business Services Information Officer, you will join a friendly, motivated and professional team committed to providing excellent customer service to colleagues across the department and Council, including senior management and Members. The key component of the role consists of administering, managing and coordinating the department’s Freedom of Information, Environmental Information and Subject Access requests. You’ll be confident working with senior managers; work well under pressure; have great attention to detail, excellent organisational and communication skills; and appreciation of working according to national regulations and towards statutory deadlines. In return, you will have the opportunity to develop and progress within a large public sector organisation, with chances to thrive in a modern and flexible working environment, have access to an excellent Local Government Pension Scheme, along with a generous annual leave entitlement.
About You
To apply for this post, you must:
- Have relevant NVQ3 or equivalent qualifications and/or demonstrable experience supporting Freedom of Information (FOI) functions and/or service information management.
- Understand Data Protection and Freedom of Information legislation and information management principles, with the ability to apply this knowledge effectively in a professional working environment.
- Have experience of conducting research, analysing information from a range of sources, maintaining accurate electronic records and producing clear, evidence-based responses and reports.
- Possess a high standard of verbal and written communication skills, with the ability to build positive working relationships and provide advice and support to colleagues as well as senior managers and elected members.
- Be highly organised with excellent attention to detail, with the ability to manage and prioritise a varied workload, work accurately under pressure and consistently meet challenging deadlines.
- Be proficient in Microsoft Office applications and wider IT systems, with the ability to use technology to improve efficiency, maintain data accurately and adapt to new systems and processes.
- Be a collaborative and proactive team member who can work independently with minimal supervision, handling sensitive and confidential information appropriately.
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer. This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.
Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service.
If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact:
- Kasia McCabe (recruiting Manager) - Senior Democratic Services Officer
Telephone: 0116 3052564
Email: Katarzyna.Mccabe@leics.gov.uk - Edward Groocock - Democratic Services Officer
Telephone: 0116 3050046
Email: Edward.Groocock@leics.gov.uk
Business Services Information Officer in Glenfield employer: Golearnleicestershire
Leicestershire County Council is an excellent employer, offering a supportive and dynamic work environment for Senior Kinship Assessment Social Workers. With flexible working options, employees can achieve a healthy work-life balance while contributing to the welfare of children within their family networks. The council prioritises professional development, providing ample opportunities for growth and advancement in a meaningful career dedicated to making a positive impact in the community.
