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- Tasks: Join our team to ensure timely payments for essential care services.
- Company: Leicestershire County Council, committed to equality and diversity.
- Benefits: Competitive salary, flexible working options, and a supportive team environment.
- Why this job: Make a real difference in your community while gaining valuable finance experience.
- Qualifications: NVQ Level 2 in Finance or Business Administration and strong attention to detail.
- Other info: Opportunities for career growth and a vibrant, fast-paced work culture.
The predicted salary is between 22000 - 26000 £ per year.
Leicestershire County Council is seeking to appoint a Finance Support Assistant to join our Managed Payments Team. In this role, you will play a key part in ensuring the timely and accurate payment of providers delivering essential care services, including Residential Care, Shared Lives, Home Care, Day Services, and Supported Living. You will help ensure payments are processed efficiently and in line with agreed schedules, supporting both our providers and the individuals who rely on these services.
We are looking for applicants who enjoy being part of a vibrant team and thrive in a fast‑paced financial environment serving the citizens of Leicestershire and supporting internal teams. You should be customer‑focused, have a solid understanding of financial fundamentals, and be motivated to deliver change and succeed within a performance‑driven culture.
This position offers an excellent opportunity to gain experience and insight into Local Government Finance as part of Corporate Resources, working closely with key stakeholders and partners at all levels.
Key Responsibilities- Process payments accurately and on time.
- Manage weekly and monthly payment runs.
- Reconcile payments and resolve discrepancies promptly.
- Analyse weekly reports to identify pending payments and take corrective action.
- Investigate and analyse negative payments.
- Liaise with providers and internal teams regarding payment queries.
To apply for this post, you must have:
- NVQ Level 2 qualification in a relevant area (e.g., Finance or Business Administration) or an equivalent qualification.
- Experience working with computerised financial systems and good knowledge of MS Word and Excel.
- Strong attention to detail and understanding of financial control within processes.
- Ability to work under pressure and meet deadlines.
- Commitment to delivering quality customer service.
- Effective communication skills (written, face‑to‑face, and telephone).
- Ability to adapt quickly to change and new processes as the service expands.
You must also have an understanding of, and commitment to, equality, diversity and inclusion. In addition, we also expect you to share our commitment to our values.
Reasonable adjustments will be considered for applicants with a disability.
Interested in Flexible Working? We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council.
For more information or an informal discussion, please contact: Victoria Tolley Team Leader Telephone: 0116 3054128.
To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Finance Support Assistant employer: Golearnleicestershire
Contact Detail:
Golearnleicestershire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Support Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Leicestershire County Council. Understand their values and how they serve the community. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in finance and customer service can benefit the Managed Payments Team. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your skills! Bring examples of how you've successfully managed payments or resolved discrepancies in the past. Use specific numbers or outcomes to illustrate your impact. This will help the interviewers see you in action!
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team dynamics. This shows you're engaged and eager to learn more about how you can contribute to the council's mission. Plus, it gives you a chance to assess if it's the right fit for you!
We think you need these skills to ace Finance Support Assistant
Some tips for your application 🫡
Tailor Your Supporting Statement: Make sure to customise your supporting statement to highlight how your skills and experiences align with the criteria listed in the job description. We want to see how you fit into our team, so be specific about your relevant qualifications!
Show Off Your Attention to Detail: As a Finance Support Assistant, attention to detail is key! When writing your application, double-check for any typos or errors. A polished application reflects your commitment to quality and accuracy, which is exactly what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate clarity, and it helps us understand your qualifications better!
Apply Early!: Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so get yours in as soon as you can. Plus, this gives you time to make any necessary tweaks before the deadline!
How to prepare for a job interview at Golearnleicestershire
✨Know Your Numbers
Brush up on your financial fundamentals! Since the role involves processing payments and managing financial discrepancies, be prepared to discuss your understanding of financial systems and how you’ve used them in past roles. Highlight any experience with MS Excel, as it’s crucial for this position.
✨Showcase Your Customer Service Skills
This role is all about supporting providers and individuals who rely on care services. Be ready to share examples of how you've delivered excellent customer service in previous jobs. Think about specific situations where you resolved issues or improved processes for clients.
✨Demonstrate Attention to Detail
Accuracy is key in finance! Prepare to discuss how you ensure precision in your work. You might want to mention any tools or methods you use to double-check your work, especially when reconciling payments or analysing reports.
✨Be Ready for Change
The ability to adapt quickly is essential in a fast-paced environment. Think of examples from your past where you successfully navigated changes in processes or systems. This will show that you can thrive in a dynamic setting like the Managed Payments Team.
