Customer‑Focused Administrative Assistant (Public Sector)

Customer‑Focused Administrative Assistant (Public Sector)

Full-Time 24000 - 28000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide top-notch customer service and manage vital administrative tasks.
  • Company: Join Leicestershire County Council's supportive Business Support team.
  • Benefits: Enjoy a competitive salary and a commitment to inclusivity.
  • Other info: Permanent position with opportunities for personal growth.
  • Why this job: Make a difference in the community while developing your skills.
  • Qualifications: Strong communication skills and attention to detail required.

The predicted salary is between 24000 - 28000 £ per year.

Join Leicestershire County Council as part of the Business Support team, where you’ll provide efficient customer service and perform vital administrative tasks. Located at County Hall, Glenfield, your role involves managing the sports booking system and ensuring accurate invoice processing.

We're looking for someone with strong communication skills and attention to detail, able to prioritise workloads and work independently. This is a permanent position with a competitive salary and a commitment to inclusivity.

Customer‑Focused Administrative Assistant (Public Sector) employer: Golearnleicestershire

Leicestershire County Council is an excellent employer, offering a supportive work culture that values inclusivity and teamwork. As part of the Business Support team, you will benefit from a permanent position with a competitive salary, alongside opportunities for professional growth and development in a dynamic public sector environment located at County Hall, Glenfield.

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Contact Details:

Golearnleicestershire Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer‑Focused Administrative Assistant (Public Sector)

Tip Number 1

Network like a pro! Reach out to people in the public sector, especially those at Leicestershire County Council. A friendly chat can open doors and give you insider info about the role.

Tip Number 2

Prepare for the interview by practising common questions related to customer service and administrative tasks. We recommend using the STAR method to structure your answers – it’ll help you shine!

Tip Number 3

Show off your attention to detail! Bring examples of how you've managed similar tasks in the past, like handling bookings or processing invoices. It’s all about proving you can handle the nitty-gritty.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Customer‑Focused Administrative Assistant (Public Sector)

Customer Service
Administrative Skills
Communication Skills
Attention to Detail
Workload Prioritisation
Independent Working
Invoice Processing

Some tips for your application 🫡

Show Off Your Customer Service Skills:Make sure to highlight your experience in providing excellent customer service. We want to see how you've gone above and beyond to help customers in previous roles, especially in an administrative capacity.

Be Detail-Oriented:Since attention to detail is key for this role, give examples of how you've successfully managed tasks that required precision. Whether it's processing invoices or managing bookings, let us know how you keep everything organised.

Communicate Clearly:Strong communication skills are a must! Use your application to demonstrate how you effectively communicate with colleagues and clients. We love seeing clear, concise writing that gets straight to the point.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Leicestershire County Council!

How to prepare for a job interview at Golearnleicestershire

Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Customer-Focused Administrative Assistant. Familiarise yourself with the sports booking system and invoice processing, as these are key aspects of the job. This will help you answer questions confidently and show that you're genuinely interested in the role.

Show Off Your Communication Skills

Since strong communication skills are essential for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you resolved customer issues or collaborated with colleagues. Practising these scenarios will help you articulate your experiences clearly during the interview.

Demonstrate Attention to Detail

Attention to detail is crucial in administrative tasks. Bring along examples of your work that showcase your ability to manage details accurately, like reports or documents you've created. During the interview, mention specific instances where your attention to detail made a difference in your previous roles.

Prepare Questions About Inclusivity

Leicestershire County Council values inclusivity, so prepare thoughtful questions about their commitment to this principle. Asking about their initiatives or policies shows that you align with their values and are keen to contribute to a positive workplace culture.