At a Glance
- Tasks: Coordinate road repairs and monitor performance in a dynamic team environment.
- Company: Leicestershire County Council, committed to community service and inclusivity.
- Benefits: Competitive salary, flexible working options, and full training provided.
- Other info: Join a supportive team with opportunities for career growth and development.
- Why this job: Make a real impact on local infrastructure while developing your skills.
- Qualifications: Degree or equivalent experience in highways or civil engineering required.
The predicted salary is between 36621 - 40458 £ per year.
Organisation: Leicestershire County Council
Work Location: Croft Depot, Arbor Road, Croft, Leicestershire LE9 3GE
Salary: £36,621 - £40,458 per annum
Working Hours: 37 hours / week, full time
Contract Type: Permanent
Closing Date: Sunday 4th October 2026
Interview Date(s): TBC - Please note: Interviews will be in person
About the Role
We are looking to recruit to this exciting role within the Highways Control Room. You will be part of a team responsible for coordinating operational resources and planning and organising road repairs on a day-to-day basis across Leicestershire, including supporting operations during severe weather events when required. In addition, the successful candidate will monitor and measure performance against key performance indicators (KPIs), collect, analyse and report information related to highway delivery activities. The role will play an important role in promoting a strong performance culture across the service area. You will demonstrate strong analytical skills and be able to interpret information from highway management databases, presenting findings and insights clearly to colleagues and stakeholders as required. You will be working within a small and friendly team while liaising closely with colleagues across the wider department. Although this is not a customer-facing position, an understanding of good customer service principles is essential. You will be supported by experienced and knowledgeable team members, and full training will be provided. If you are a motivated, practical thinker looking for a new challenge, this could be the ideal opportunity for you.
About You
To apply for this post, you must have:
- Degree or equivalent (e.g. NVQ Level 4 in a related subject).
- Evidence of continued learning and development or demonstrable evidence of the skills and experience as outlined below, together with a commitment to attain the essential qualifications.
- Experience of working within highways, civil engineering, or street lighting setting.
- Experience of measuring performance against KPIs.
- Experience of collecting, analysing and reporting information related to customer enquiries and information flow to stakeholders.
- Experience of programming/scheduling works and the control of resources.
- Resolving enquiries in real time, feeding back to customers and other stakeholders, and building positive relationships.
- Knowledge of using ICT systems and business processes to support the efficient delivery of services.
- Understanding of highway legislation, policies and procedures.
- Demonstrable knowledge of working in local government.
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact: Heather Gage-Smith, Reactive Maintenance Manager. Telephone: 0116 3052243 Email: heather.gage-smith@leics.gov.uk OR Lucy Wright, Reactive Maintenance Manager. Telephone: 0116 3052243 Email: lucy.wright@leics.gov.uk
Network Performance Officer in Croft employer: Golearnleicestershire
Leicestershire County Council is an excellent employer, offering a supportive and dynamic work environment for Senior Kinship Assessment Social Workers. With flexible working options, employees can achieve a healthy work-life balance while contributing to the welfare of children within their family networks. The council prioritises professional development, providing ample opportunities for growth and advancement in a meaningful career dedicated to making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Network Performance Officer in Croft
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We think you need these skills to ace Network Performance Officer in Croft
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