At a Glance
- Tasks: Validate utility bills and ensure accuracy across our property portfolio.
- Company: Join a dynamic team at ESPO, focused on energy contract support.
- Benefits: Flexible working, generous leave, and a great pension scheme.
- Other info: Opportunities for professional development and a fantastic office location.
- Why this job: Make a real impact by managing energy costs and ensuring billing accuracy.
- Qualifications: Attention to detail, strong numerical skills, and excellent communication.
The predicted salary is between 26832 - 28146 £ per year.
Salary: Grade 7 £26,832 - £28,146 per annum (pro‑rata for part‑time) (Pay award pending)
Working Hours: 37 hours per week
Contract Type: Permanent
Interview Date(s): Week commencing 29 June 2026
About the Role
Join ESPO’s energy contract support team as a Bill Validation Analyst. The role ensures the accuracy and integrity of utility billing data across our property portfolio, identifying discrepancies, recovering overcharges, and supporting effective energy cost management. Responsibilities include validating electricity, gas, water and other utility invoices against contractual rates, consumption data and regulatory requirements; investigating billing anomalies, resolving queries and maintaining accurate records to support financial control and reporting.
About You
- Exceptional attention to detail and a commitment to accuracy and quality.
- High organization, able to manage multiple priorities and meet deadlines.
- A proactive and inquisitive approach, confidently challenging discrepancies and investigating issues thoroughly.
- Strong numerical skills and confidence working with financial and consumption data.
- Excellent written and verbal communication skills, able to explain complex information clearly.
- Ability to build and maintain positive working relationships with suppliers, colleagues and stakeholders.
- Self‑motivated and able to work independently while contributing effectively as part of a team.
- Applicants must demonstrate their understanding of our commitment to values and delivering accessible and inclusive services.
Benefits
- Flexible working opportunities and access to employee benefits portal including a car lease scheme.
- 25 days annual leave plus bank holidays (increasing to 30 days after 5 years’ service); scheme to buy additional leave.
- Local Government Pension Scheme with generous employer contributions.
- Opportunities for learning and development (e.g., CIPS or CIM).
- Great office location next to Fosse Park, with free on‑site parking and easy access to M1 and M69.
Contract Support Officer employer: Golearnleicestershire
ESPO is an excellent employer, offering a supportive work culture that values accuracy and attention to detail. With flexible working opportunities, generous annual leave, and a commitment to employee development, staff can thrive in their roles while enjoying a great office location near Fosse Park. Join us to be part of a team that prioritises inclusivity and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Support Officer
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Golearnleicestershire, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Golearnleicestershire and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Contract Support Officer
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Golearnleicestershire and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Golearnleicestershire
✨Get to Know Public Sector Values
Before your interview with Golearnleicestershire, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Golearnleicestershire.
