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- Tasks: Lead a branch, drive sales, and deliver premium customer experiences.
- Company: GoldUnion, a leader in precious metals with rapid UK expansion.
- Benefits: Competitive salary, uncapped commission, paid training, and 25 days annual leave.
- Other info: Autonomy in your role with ongoing support and career growth opportunities.
- Why this job: Join a growing international business and make an impact in your community.
- Qualifications: Strong negotiation skills and a charismatic personality; retail experience is a plus.
The predicted salary is between 57000 - 57000 £ per year.
For over 12 years, GoldUnion has specialised in the purchase and sale of precious metals, experiencing strong and consistent growth across Europe. With more than 100 branches already established and over 60 new locations opening across France and internationally, GoldUnion has become a recognised leader in gold buying and selling. We have recently launched our UK expansion, with our first agencies now open in Bishops Stortford and Bognor Regis, and our next opening scheduled for Chippenham.
At GoldUnion, we don’t simply trade precious metals; we deliver a premium, people-focused experience, treating every client with the same care and respect as the value of the assets they bring to us.
We are looking for our next Branch Commercial Manager to lead one of our elegantly designed boutiques, located in the heart of the town. Your mission is to drive sales growth and strengthen GoldUnion’s presence in the local market. You will manage the branch with a high level of autonomy, delivering a premium customer experience while confidently handling high-value transactions. We will rely on your strong commercial mindset and interpersonal skills, and provide you with comprehensive training and ongoing support. No prior experience in precious metals is required; full paid training will be provided.
What You’ll Be Doing:
- Managing your branch autonomously as the local face of GoldUnion, leading daily operations with a strong sales-first mindset.
- Assess and purchase precious metals such as gold, jewellery, and coins.
- Building strong customer relationships and delivering a high-end, trusted service while ensuring smooth branch operations and excellent presentation through strong interpersonal and negotiation skills.
- Ensuring full compliance with AML, KYC, security procedures, and all relevant laws and regulations.
- Maintaining excellent presentation and visibility within the branch.
- Driving local growth by increasing sales through a defined marketing strategy.
What We’re Looking For:
- Exceptional negotiation skills - this is the core of the role.
- A confident, charismatic, and energetic personality.
- Strong communication and interpersonal skills.
- A natural ability to build rapport and influence outcomes.
- Comfortable working independently in a single-person branch.
- High level of professionalism when handling valuable items and transactions.
- Strong numeracy and attention to detail.
- Experience in retail, financial services/trading environments, sales, customer-facing leadership, or branch management is an advantage, though not essential if you have the right mindset and skill set.
What We Offer:
- Competitive base salary plus uncapped commission on every transaction (buying and selling) (no minimum thresholds - you earn from your first deal).
- Top performers earn over £4,760 / month.
- Autonomy in your role with tailored support from head office.
- Paid, hands-on training with industry experts through a comprehensive four-week programme to become a Precious Metals Expert.
- 25 days of annual leave plus 8 bank holidays.
- Ongoing support from management - we are part of the GoldUnion group, operating as an integrated business.
- Ongoing support from management for local and regional marketing initiatives.
- The opportunity to grow with an ambitious and expanding international business.
Additional Requirements:
- Full UK driving licence and access to your own vehicle (occasional home visits required).
- Ability to work Tuesday to Saturday (9:30am - 6:00pm with 1-hour lunch break).
- GCSE Maths and English (or equivalent).
Branch Manager in Swindon employer: GoldUnion
Contact Detail:
GoldUnion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager in Swindon
✨Tip Number 1
Get to know the company inside out! Research GoldUnion's values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your negotiation skills! Since this role is all about handling high-value transactions, brush up on your negotiation techniques. Role-play with a friend or use online resources to get comfortable with different scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining GoldUnion. Don’t miss out on this opportunity!
We think you need these skills to ace Branch Manager in Swindon
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your unique traits make you a great fit for GoldUnion.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Focus on what makes you a strong candidate for the Branch Manager position, especially your negotiation skills and customer service experience.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your achievements and skills!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining the GoldUnion team!
How to prepare for a job interview at GoldUnion
✨Know Your GoldUnion
Before the interview, take some time to research GoldUnion's history, values, and recent developments. Understanding their mission to provide a premium, people-focused experience will help you align your answers with their expectations.
✨Show Off Your Negotiation Skills
Since exceptional negotiation skills are crucial for this role, prepare examples from your past experiences where you've successfully negotiated outcomes. Be ready to discuss how you can apply these skills in managing high-value transactions at GoldUnion.
✨Demonstrate Your Customer-Centric Approach
GoldUnion prides itself on delivering a high-end customer experience. Think of specific instances where you've built strong customer relationships or handled challenging situations with professionalism. This will showcase your interpersonal skills and ability to influence outcomes.
✨Prepare for Autonomy
As a Branch Manager, you'll be working independently. Be prepared to discuss how you manage your time and operations effectively. Share examples of how you've taken initiative in previous roles, as this will demonstrate your readiness for the autonomy that comes with the position.