Operation Support

Hours: Mon – Fri, 5am-3pm

The person in this role is responsible for the daily planning a fleet of approx. 20 vehicles for Goldstar. You will be based on a customers site and will be also be involved in implementing, and monitoring the delivery of goods to customers and ensuring compliance with all relevant regulations.

Key responsibilities:

· A 'can-do' attitude and a willingness to take on significant challenges

· Coordinate and schedule all transport for a fleet of around 20 various sized Vehicles

· Monitor and track the movement of goods and vehicles

· Creating and developing a team working environment.

· Ensure compliance with transport regulations and standards

· Liaise with drivers and other staff to ensure smooth operation.

· Maintain an open dialogue with other units’ managers and team members. Scheduling staff to ensure that vehicles are staffed according to established requirements

· Plan and implement transportation schedules and routes

· Respond to customer inquiries and resolve any issues related to transportation services

· Liaise with on site customers and warehouse staff

· Prepare all paperwork in a timely manner

· Good attention to detail

· Any other task as mentioned by the management

What are we looking for from you to join us as an Operations Planner:

· Previous experience in managing operations would be handy.

· Excellent commercial awareness and business acumen.

· Experience customer-facing skills and telephone manners.

· Great communication skills both written and verbal.

· Self-motivated and ability to motivate others.

· Adaptable with the ability to work in a fast-paced environment.

· Good leadership skills and team worker.

· Excellent analytical skills

· Good time management abilities

· Good negotiation skills and excellent decision-making ability

· Good customer service skills to be able to maintain/retain existing customers.

How We Help You Thrive

· Free onsite parking

· Workplace Pension

· EAP for employees at work

· Employee committee meeting

· Mental health and wellbeing

· Sage Benefits

· Learning and development