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For Companies At a Glance
- Tasks: Coordinate daily operations, manage shipments, and ensure compliance with transport regulations.
- Company: Join Goldstar, a leader in logistics and transport solutions.
- Benefits: Enjoy 28 days annual leave, free parking, and learning opportunities.
- Why this job: Be part of a dynamic team, tackle challenges, and make a real impact in logistics.
- Qualifications: Strong communication skills, customer service experience, and ability to thrive in fast-paced environments.
- Other info: Overtime available at enhanced rates; perfect for those looking to earn extra!
The predicted salary is between 30000 - 32000 £ per year.
Job Description
Operation Support:
Contract: Permanent
Salary: £30-32k depending on experience
Shift: Mon-Fri Nights, Tues-Sat Days
Location: Heathrow Area
The person in this role is responsible for coordinating the daily operations for Goldstar. You will be involved in planning, implementing, and monitoring the delivery of goods to customers and ensuring compliance with all relevant regulations.
Key responsibilities:
- A 'can-do' attitude and a willingness to take on significant challenges
- Ensure compliance with transport regulations and standards
- Liaise with drivers and other staff to ensure smooth transport operations
- Prepare and maintain accurate transport records and reports. Coordinate shipments, including booking appointments, arranging transport, and tracking deliveries
- Provide support across the business as required. Resolving any freight issues and acting as an intermediary between the customer and the driver. Push for back load on jobs where appropriate
- Plan and implement transportation schedules and routes
- Respond to customer inquiries and resolve any issues related to transportation services
- Any other task mentioned by management
What are we looking for from you to join us as an Operation Transport support:
- Good customer-facing skills and good telephone manners.
- Great communication skills both written and verbal.
- Self-motivated and ability to motivate others.
- Adaptable with the ability to work in a fast-paced environment.
- Good leadership skills and team worker
- Ability to work well within a team
- Good time management abilities
- Strong negotiation skills and excellent decision-making ability
- Good customer service skills so as to be able to maintain/retain existing customers.
- Excellent problem solving skills
How We Help You Thrive
- 28 days annual leave.
- Free onsite parking
- Workplace Pension
- EAP for employees at work
- Employee committee meeting
- Sage Benefits
- Learning and development
- Overtime available at enhanced rates
Operation Support employer: Goldstar
Contact Detail:
Goldstar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operation Support
✨Tip Number 1
Familiarize yourself with transport regulations and standards relevant to the role. This knowledge will not only help you in interviews but also demonstrate your commitment to compliance and operational excellence.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully resolved issues in past roles. Being able to communicate effectively with customers and drivers is crucial for this position.
✨Tip Number 3
Highlight your adaptability and ability to work in a fast-paced environment. Share specific instances where you've thrived under pressure or managed multiple tasks simultaneously.
✨Tip Number 4
Demonstrate your leadership and teamwork abilities by discussing experiences where you've motivated others or worked collaboratively to achieve a common goal. This will show that you're a great fit for the team-oriented culture at Goldstar.
We think you need these skills to ace Operation Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations and logistics. Emphasize your customer service skills, communication abilities, and any leadership roles you've held.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the responsibilities listed. Mention specific examples of how you've successfully managed operations or resolved issues in the past.
Showcase Problem-Solving Skills: Since the role requires excellent problem-solving abilities, include examples in your application that demonstrate how you've effectively handled challenges in previous positions.
Highlight Adaptability: Given the fast-paced environment mentioned in the job description, provide instances where you've adapted to changing circumstances or taken on new challenges successfully.
How to prepare for a job interview at Goldstar
✨Show Your Can-Do Attitude
Demonstrate your willingness to take on challenges during the interview. Share examples from your past experiences where you successfully tackled difficult situations, showcasing your proactive approach.
✨Highlight Your Communication Skills
Since this role requires great communication skills, be prepared to discuss how you effectively communicate with customers and team members. Use specific examples to illustrate your ability to resolve issues and maintain strong relationships.
✨Emphasize Problem-Solving Abilities
Prepare to discuss scenarios where you've successfully solved problems in a fast-paced environment. Highlight your decision-making process and how you navigated challenges, especially in transport operations.
✨Demonstrate Leadership and Teamwork
Talk about your experience in leading teams or working collaboratively. Provide examples of how you've motivated others and contributed to a positive team dynamic, which is crucial for this role.
