Office Clerk - Transport

Job description

Transport Office Clerk

Salary: £29,000

Shift: 4on / 4 off (18:00 – 06:00) 48hrs per week

Holidays: 20 days per annum

Description:

Goldstar Heathrow is one of the leading Road Transport Companies operating within Heathrow Airport.

We have a comprehensive fleet of vehicles and guarantee to our customers a personal and professional service to meet all of their airfreight and domestic transport needs.

Our ideal candidate would be one with good administrative skills and a background in the transport industry. Daily duties will include general administration, planning vehicles and loads, carrying out office tasks, ensuring drivers are kept up-to-date with documents issued by Head Office, be a point of contact for both drivers and customers whilst offering excellent customer service.

Duties include:

· Handing over from and to the day shift.

· Imports and related transactions into the ETSF

· Exports including creation of relevant documentation – CSD’s / Pre-alerts

· Planning drivers loads and managing drivers

· Be a point of contact for all driver queries

· Keeping in contact with the drivers throughout the day/night to make sure there are no issues which need communicating

· Client interaction and communication including making and receiving calls regarding work matters for Goldstar and our client

· Pre-plan work for the drivers during the day shift

· Liaise with warehouse team on a plan for the drivers

· Query resolution

· Maintaining the bond book in correct order for auditing and invoicing purposes

· Issuing seals in line with company process, ensuring the log is kept up to date

· Keep the computer system up to date for invoicing and referencing

· General office administration tasks

· Downloading driver tacho cards

Job Type: Full-time

Pay:

Benefits:

· Company pension

· Employee discount

· Free parking

· Health & wellbeing programme

· On-site parking

Schedule:

· Night shift

Application question(s):

· Do you or would you in the future require sponsorship?

Education:

· GCSE or equivalent (preferred)

Experience:

· Customer service: 1 year (preferred)

· Administrative experience: 1 year (preferred)

Language:

· English (preferred)

Licence/Certification:

· Driving Licence (preferred)

Work authorisation:

· United Kingdom (required)

Work Location: In person