Guest Experience Lead - Upscale Restaurant
Guest Experience Lead - Upscale Restaurant

Guest Experience Lead - Upscale Restaurant

Full-Time 20400 - 40800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead front of house operations and deliver exceptional customer service.
  • Company: Prestigious upscale restaurant in the heart of Edinburgh.
  • Benefits: Competitive salary, 28 days paid holiday, and pension contributions.
  • Why this job: Join a dynamic team and elevate guest experiences in a luxury setting.
  • Qualifications: 3 years of relevant experience and a personal alcohol license required.
  • Other info: Perfect opportunity for career growth in a vibrant hospitality environment.

The predicted salary is between 20400 - 40800 £ per year.

A leading UK recruitment organization is seeking an Assistant Restaurant Manager for a prestigious upscale restaurant in Edinburgh. This role involves overseeing front of house operations, ensuring polished customer service, and requires at least 3 years of relevant experience.

Candidates must have a personal alcohol license and knowledge of health and safety protocols.

The position offers a gross salary of circa £34,000 and includes various benefits such as 28 days of paid holiday and pension contributions.

Guest Experience Lead - Upscale Restaurant employer: Goldstar Chefs

Join a prestigious upscale restaurant in Edinburgh, where we pride ourselves on delivering exceptional guest experiences in a vibrant and supportive work environment. With a focus on employee growth, we offer comprehensive training and development opportunities, alongside competitive benefits including 28 days of paid holiday and pension contributions, making us an excellent employer for those seeking a rewarding career in hospitality.
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Contact Detail:

Goldstar Chefs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Lead - Upscale Restaurant

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in upscale restaurants. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Show off your personality during interviews! Upscale restaurants thrive on creating memorable experiences, so let your passion for customer service shine through. Be yourself and share stories that highlight your skills.

✨Tip Number 3

Research the restaurant before your interview. Know their menu, vibe, and what makes them stand out. This shows you're genuinely interested and helps you tailor your answers to fit their culture.

✨Tip Number 4

Apply through our website! We make it easy for you to find and apply for roles like the Guest Experience Lead. Plus, we’re here to support you every step of the way in landing that dream job!

We think you need these skills to ace Guest Experience Lead - Upscale Restaurant

Customer Service
Front of House Operations
Team Leadership
Personal Alcohol License
Health and Safety Protocols
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Staff Training and Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in front of house operations and customer service. We want to see how your skills align with the role of Guest Experience Lead, so don’t be shy about showcasing your relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the hospitality industry and how your background makes you the perfect fit for our upscale restaurant. Keep it engaging and personal!

Show Off Your Knowledge: Since this role requires knowledge of health and safety protocols, make sure to mention any relevant training or certifications you have. We love candidates who are proactive about safety and compliance!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own platform!

How to prepare for a job interview at Goldstar Chefs

✨Know the Venue Inside Out

Before your interview, make sure you research the restaurant thoroughly. Familiarise yourself with its menu, style, and customer reviews. This will not only show your genuine interest but also help you discuss how you can enhance the guest experience.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight specific situations that demonstrate your ability to handle difficult guests or resolve issues effectively, as this is crucial for a Guest Experience Lead.

✨Understand Health and Safety Protocols

Brush up on health and safety regulations relevant to the restaurant industry. Be ready to discuss how you would implement these protocols in your role, ensuring a safe and enjoyable environment for both staff and guests.

✨Dress to Impress

Since this is an upscale restaurant, your appearance matters. Dress smartly and professionally for the interview to reflect the restaurant's standards. This shows that you understand the importance of presentation in the hospitality industry.

Guest Experience Lead - Upscale Restaurant
Goldstar Chefs
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  • Guest Experience Lead - Upscale Restaurant

    Full-Time
    20400 - 40800 £ / year (est.)
  • G

    Goldstar Chefs

    50-100
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