At a Glance
- Tasks: Lead and inspire a high-performing retail team to deliver exceptional client experiences.
- Company: Join Goldsmiths, a prestigious luxury watch and jewellery retailer with over 230 years of tradition.
- Benefits: Enjoy generous discounts, holiday purchase schemes, and enhanced maternity pay.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be part of a dynamic team that wows clients and makes every interaction memorable.
- Qualifications: Proven retail management experience and a passion for luxury products.
The predicted salary is between 25290 - 30910 £ per year.
Do you have experience of motivating and developing a high performing retail team? Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients?
Our Deputy Managers play a key role in assisting the Showroom Manager in leading, motivating and developing a team to deliver excellent client experience; ensuring that everyone has an exceptional experience in our Goldsmiths Showrooms. An ambassador for the brand, you will be commercially aware, driven and have a strong background in retail management. With an impressive record of business development and excellent people skills, you will help to drive the business forward and share your passion about our fantastic products.
About You
- A natural flair for guiding, mentoring and developing a high performing team
- A proven track record in retail management
- Commercially aware with an excellent understanding of Clienteling, networking and events management
- People, sales and client focused delivering an exceptional client experience to all
- An inspirational role model with a passion for our products
- Competitor analysis
- Recruitment, performance management and training
- Communicating business initiatives and following up on any actions
About Us
With over 230 years of tradition and experience, Goldsmiths has become one of the UK's leading watch and jewellery retailers, with over 55 showrooms nationwide. We were the jewellers who made the Rugby League Trophy, and we were the UK's first appointed stockist of Rolex watches in 1919. At Goldsmiths, our clients will discover a wide choice of diamond jewellery including beautiful wedding and engagement rings to suit all bridal styles. We also operate the largest distribution network for Rolex, Omega, TAG Heuer and many other reputable watch brands. Goldsmiths is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist with a significant presence in the US and a complementary jewellery offering.
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Some Of Our Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Deputy Manager (13479) in Manchester employer: Goldsmiths
Goldsmiths is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development in the luxury retail sector. With a commitment to diversity and inclusion, employees benefit from comprehensive support systems, including a 24/7 Employee Assistance Programme and generous discounts, all while working in a prestigious environment that values client relationships and exceptional service. Join us in our Goldsmiths Showrooms, where your passion for jewellery and client satisfaction can flourish alongside a dedicated team of professionals.
