At a Glance
- Tasks: Lead a passionate sales team and create unforgettable client experiences.
- Company: Join Goldsmiths, a prestigious luxury watch and jewellery retailer with over 230 years of tradition.
- Benefits: Enjoy generous discounts, holiday purchase schemes, and enhanced maternity pay.
- Other info: Be part of a diverse team committed to inclusivity and excellence.
- Why this job: Grow your career in luxury retail while building lasting relationships with clients.
- Qualifications: Experience in supervising teams and a passion for exceptional client service.
The predicted salary is between 30000 - 40000 £ per year.
Do you have experience of leading / supervising a sales team? Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients? Can you see yourself representing our brand with confidence and knowledge?
Responsibilities
- Our Supervisors are dedicated team players with a passion for delivering excellent client experience to ensure that everyone has an exceptional experience in our showrooms.
- Working towards personal and team targets and assisting management when required, you will play a key role in the success of the store by identifying, sharing, and spreading best practice, developing and continually updating your product knowledge and expertise and sharing your passion about our fantastic products.
About You
- Experience of supervising a team
- Service oriented with a great understanding of what excellent client experience looks like
- Always looking for an opportunity to exceed expectations and provide a memorable experience
- Exceptional communication and interpersonal skills
- Eager to learn and build on your retail and product knowledge
- Always ready to go the extra mile
About Us
With over 230 years of tradition and experience, Goldsmiths has become one of the UK's leading watch and jewellery retailers, with over 55 showrooms nationwide. We were the jewellers who made the Rugby League Trophy, and we were the UK's first appointed stockist of Rolex watches in 1919. At Goldsmiths, our clients will discover a wide choice of diamond jewellery including beautiful wedding and engagement rings to suit all bridal styles. We also operate the largest distribution network for Rolex, Omega, TAG Heuer and many other reputable watch brands.
Goldsmiths is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Supervisor (13319) in Greenhithe employer: Goldsmiths
Goldsmiths is an exceptional employer that values its employees and fosters a supportive work culture, making it an ideal place for those looking to advance their careers in luxury retail. With a commitment to employee growth, generous benefits such as a Holiday Purchase Scheme and enhanced maternity pay, and a focus on delivering outstanding client experiences, you will thrive in an environment that encourages collaboration and celebrates diversity. Join us in our prestigious showrooms, where your passion for luxury products and exceptional service will be recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor (13319) in Greenhithe
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail space and let them know you're on the lookout for a Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team leadership and client experience. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experiences and how they align with the brand's values.
✨Tip Number 3
Showcase your passion for the products! When you get the chance to chat with potential employers, share your enthusiasm for luxury items and how you can enhance the client experience. This will help you stand out as someone who truly cares about the brand.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're genuinely interested in being part of our team at Goldsmiths.
We think you need these skills to ace Supervisor (13319) in Greenhithe
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for luxury retail shine through! We want to see how much you care about delivering exceptional client experiences and how you can contribute to our team.
Tailor Your Experience:Make sure to highlight your supervisory experience and any relevant skills that match the job description. We love seeing how your past roles have prepared you for this position, so don’t hold back!
Be Personable:Use a friendly tone in your application. We’re looking for someone who can build relationships with clients, so showing off your communication skills right from the start is key!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Goldsmiths
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the products Goldsmiths offers. Familiarise yourself with the luxury brands they carry, like Rolex and TAG Heuer. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you've successfully led a team or improved client experiences. Highlight specific situations where you went the extra mile to exceed expectations, as this aligns perfectly with what Goldsmiths values in their Supervisors.
✨Practice Exceptional Communication
Since the role requires strong interpersonal skills, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family, focusing on how you can build relationships with clients and communicate effectively with your team.
✨Emphasise Your Service Orientation
Goldsmiths is all about delivering an exceptional client experience. Be ready to discuss how you prioritise customer service in your work. Share stories that demonstrate your commitment to making every client interaction memorable, which is key for a Supervisor in luxury retail.
