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For Companies At a Glance
- Tasks: Lead and inspire a high-performing retail team to deliver exceptional client experiences.
- Company: Join Goldsmiths, a leading luxury watch and jewellery retailer with over 230 years of tradition.
- Benefits: Enjoy generous discounts, holiday purchase schemes, and enhanced maternity pay.
- Why this job: Grow your career in luxury retail while building lasting relationships with clients.
- Qualifications: Proven retail management experience and a passion for mentoring teams.
- Other info: Be part of a diverse and inclusive environment with excellent career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Do you have experience of motivating and developing a high performing retail team? Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients?
Our Deputy Managers play a key role in assisting the Showroom Manager in leading, motivating and developing a team to deliver excellent client experience; ensuring that everyone has an exceptional experience in our Goldsmiths Showrooms. An ambassador for the brand, you will be commercially aware, driven and with a strong background in retail management. An impressive record of business development and with excellent people skills, you will help to drive the business forward and share your passion about our fantastic products.
About You
- A natural flair for guiding, mentoring and developing a high performing team
- A proven track record in retail management
- Commercially aware with an excellent understanding of clienteling, networking and events management
- People, sales and client focused delivering an exceptional client experience to all
- An inspirational role model with a passion for our products
- Competitor analysis
- Recruitment, performance management and training
- Communicating business initiatives and following up on any actions
About Us
With over 230 years of tradition and experience, Goldsmiths has become one of the UK's leading watch and jewellery retailers, with over 55 showrooms nationwide. We were the jewellers who made the Rugby League Trophy, and we were the UK's first appointed stockist of Rolex watches in 1919. At Goldsmiths, our clients will discover a wide choice of diamond jewellery including beautiful wedding and engagement rings to suit all bridal styles. We also operate the largest distribution network for Rolex, Omega, TAG Heuer and many other reputable watch brands.
Goldsmiths is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We are the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. We have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven e-commerce websites.
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability.
Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Job details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Other
- Industries: Retail Luxury Goods and Jewelry
Deputy Manager (13075) in Dudley employer: Goldsmiths
Contact Detail:
Goldsmiths Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager (13075) in Dudley
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with luxury brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up and shine! Attend industry events, workshops, or local meet-ups related to retail and luxury goods. This is a great way to meet potential employers and showcase your passion for the industry.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to retail management. Think about how you would motivate a team or handle a challenging client situation – this will help you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining the Goldsmiths family.
We think you need these skills to ace Deputy Manager (13075) in Dudley
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for luxury retail shine through! We want to see how much you love the products and the experience you can create for clients.
Tailor Your Experience: Make sure to highlight your relevant retail management experience. We’re looking for specific examples of how you've motivated teams and delivered exceptional client experiences in your previous roles.
Be Personable: Remember, we value people skills! Use your application to showcase how you've built lasting relationships with clients and how you can bring that same energy to our team at Goldsmiths.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Goldsmiths.
How to prepare for a job interview at Goldsmiths
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Goldsmiths' range of products, especially their luxury watches and jewellery. Being able to discuss specific items and their features will show your passion and knowledge, which is crucial for a Deputy Manager role.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and developed teams in the past. Think about specific situations where you’ve led by example or helped someone improve their performance. This will demonstrate your capability to inspire others, which is key for this position.
✨Client-Centric Mindset
Be ready to discuss how you build lasting relationships with clients. Share stories that highlight your clienteling skills and how you’ve tailored experiences to meet individual needs. This will align perfectly with the focus on delivering exceptional client experiences.
✨Research the Competition
Understanding the competitive landscape is vital. Familiarise yourself with other luxury retailers and what sets Goldsmiths apart. This knowledge will not only impress your interviewers but also show that you’re commercially aware and ready to contribute to business development.
