At a Glance
- Tasks: Lead and inspire a high-performing retail team to deliver exceptional client experiences.
- Company: Join Goldsmiths, a prestigious luxury retailer with over 230 years of heritage.
- Benefits: Enjoy generous discounts, holiday purchase schemes, and enhanced maternity pay.
- Why this job: Grow your career in luxury retail while building lasting client relationships.
- Qualifications: Experience in retail management and a passion for mentoring teams.
- Other info: Be part of a diverse and inclusive environment with excellent career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Do you have experience motivating and developing a high‑performing retail team? Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet clients’ specific needs?
Our Deputy Managers play a key role in assisting the Showroom Manager in leading, motivating and developing a team to deliver excellent client experience; ensuring that everyone has an exceptional experience in our Goldsmiths Showrooms. As an ambassador for the brand you will be commercially aware, driven and have a strong background in retail management. You will help to drive the business forward and share your passion for our fantastic products.
Qualifications & Skills
- A natural flair for guiding, mentoring and developing a high‑performing team
- A proven track record in retail management
- Commercially aware with an excellent understanding of clienteling, networking and events management
- People‑, sales‑ and client‑focused, delivering an exceptional client experience
- An inspirational role model with a passion for our products
- Competitor analysis
- Recruitment, performance management and training
- Communicating business initiatives and following up on any actions
About Goldsmiths
With over 230 years of tradition and experience, Goldsmiths has become one of the UK’s leading watch and jewellery retailers, with over 55 showrooms nationwide. We were the jewellers who made the Rugby League Trophy, and we were the UK’s first appointed stockist of Rolex watches in 1919. At Goldsmiths, our clients discover a wide choice of diamond jewellery and the largest distribution network for Rolex, Omega, TAG Heuer and many other reputable watch brands. Goldsmiths is part of the Watches of Switzerland Group, a FTSE‑250 retail company employing nearly 3,000 people across the UK, Europe and the United States. We are the UK’s leading luxury watch specialist with a significant presence in the US and a complementary jewellery offering.
Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees’ unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Deputy Manager (13028) employer: Goldsmiths
Contact Detail:
Goldsmiths Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager (13028)
✨Tip Number 1
Get to know the company inside out! Research Goldsmiths, their products, and their values. This way, when you walk into that interview, you can show off your knowledge and passion for the brand, making you stand out as a candidate who truly cares.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can be a game-changer in landing that Deputy Manager role.
✨Tip Number 3
Practice your people skills! As a Deputy Manager, you'll need to motivate and develop your team. Prepare examples of how you've successfully led teams in the past, focusing on your ability to inspire and drive results. This will show you're ready to take on the challenge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Goldsmiths family. So, get your application in and let’s make it happen!
We think you need these skills to ace Deputy Manager (13028)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for luxury retail shine through! We want to see how your passion aligns with our brand and products. Share specific examples of how you've motivated teams or created exceptional client experiences.
Tailor Your CV: Make sure your CV is tailored to the Deputy Manager role. Highlight your retail management experience and any achievements that demonstrate your ability to lead and develop high-performing teams. We love seeing how you’ve made a difference in previous roles!
Be Client-Focused: In your application, emphasise your client-centric approach. We’re looking for someone who can build lasting relationships with clients, so share stories that showcase your skills in clienteling and meeting specific needs. This will help us see how you fit into our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Goldsmiths and what we stand for.
How to prepare for a job interview at Goldsmiths
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Goldsmiths' product range, especially luxury watches and jewellery. Being able to discuss specific items and their features will show your passion and knowledge, which is crucial for a Deputy Manager role.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and developed teams in the past. Think about specific situations where you’ve led by example or helped a team member improve. This will demonstrate your capability to inspire others and drive performance.
✨Client-Centric Mindset
Be ready to discuss how you build lasting relationships with clients. Share stories that highlight your ability to understand client needs and provide tailored solutions. This is key in luxury retail, so make it a focal point in your responses.
✨Research the Company Culture
Familiarise yourself with Goldsmiths' values and culture. Understanding their commitment to diversity and inclusion can help you align your answers with what they value in their employees, making you a more attractive candidate.