At a Glance
- Tasks: Lead and inspire a high-performing retail team to deliver exceptional client experiences.
- Company: Join Goldsmiths, a leading luxury watch and jewellery retailer with over 230 years of tradition.
- Benefits: Enjoy generous discounts, holiday purchase schemes, and enhanced maternity pay.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be an ambassador for luxury brands and make lasting connections with clients.
- Qualifications: Proven retail management experience and a passion for mentoring teams.
The predicted salary is between 30000 - 40000 £ per year.
Do you have experience of motivating and developing a high performing retail team? Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients?
Our Deputy Managers play a key role in assisting the Showroom Manager in leading, motivating and developing a team to deliver excellent client experience; ensuring that everyone has an exceptional experience in our Goldsmiths Showrooms. An ambassador for the brand, you will be commercially aware, driven and have a strong background in retail management. An impressive record of business development and with excellent people skills you will help to drive the business forward and share your passion about our fantastic products.
About You
- A natural flair for guiding, mentoring and developing a high performing team
- A proven track record in retail management
- Commercially aware with an excellent understanding of Clienteling, networking and events management
- People, sales and client focused delivering an exceptional client experience to all
- An inspirational role model with a passion for our products
- Competitor analysis
- Recruitment, performance management and training
- Communicating business initiatives and following up on any actions
About Us
With over 230 years of tradition and experience, Goldsmiths has become one of the UK's leading watch and jewellery retailers, with over 55 showrooms nationwide. We were the jewellers who made the Rugby League Trophy, and we were the UK's first appointed stockist of Rolex watches in 1919. At Goldsmiths, our clients will discover a wide choice of diamond jewellery including beautiful wedding and engagement rings to suit all bridal styles. We also operate the largest distribution network for Rolex, Omega, TAG Heuer and many other reputable watch brands. Goldsmiths is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Some Of Our Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Deputy Showroom Manager (13328) in Chelmsford employer: Goldsmiths
Goldsmiths is an exceptional employer, offering a vibrant work culture that prioritises employee development and client satisfaction. With a strong emphasis on teamwork and mentorship, our Deputy Showroom Managers play a crucial role in shaping high-performing retail teams while enjoying benefits such as a generous discount scheme, enhanced maternity pay, and access to 24/7 support services. Located in a prestigious luxury retail environment, employees have the unique opportunity to grow their careers within a leading brand known for its rich heritage and commitment to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Showroom Manager (13328) in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail space and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a Deputy Showroom Manager role!
✨Tip Number 2
Show up at events! Attend industry networking events or local meet-ups related to retail management. It's a great way to meet potential employers and showcase your passion for client experience and team development.
✨Tip Number 3
Prepare for interviews by practising your answers to common questions. Focus on your experience in motivating teams and delivering exceptional client experiences. We want to see that you can inspire others just as much as you can sell!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our Goldsmiths family.
We think you need these skills to ace Deputy Showroom Manager (13328) in Chelmsford
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for luxury retail shine through! We want to see how much you love the products and the experience you can create for clients.
Tailor Your Experience:Make sure to highlight your retail management experience and any specific achievements that relate to motivating teams or enhancing client experiences. We’re looking for those standout moments that show you’re the right fit!
Be Personable:Remember, we value people skills just as much as retail know-how. Use your application to showcase how you build relationships with clients and your team. A friendly tone can go a long way!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Goldsmiths
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Goldsmiths' range of products, especially their luxury watches and jewellery. Being able to discuss specific items and their features will show your passion and knowledge, which is crucial for a role that involves client engagement.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and developed teams in previous roles. Think about specific situations where you’ve led by example or helped someone improve their performance. This will demonstrate your capability as a Deputy Showroom Manager and your alignment with their focus on team development.
✨Client-Centric Mindset
Be ready to discuss how you’ve built lasting relationships with clients in the past. Share stories that highlight your ability to understand client needs and provide tailored solutions. This will resonate well with their emphasis on delivering exceptional client experiences.
✨Research the Competition
Familiarise yourself with Goldsmiths' competitors and their offerings. Being able to discuss what sets Goldsmiths apart will show your commercial awareness and strategic thinking, which are key attributes for driving business forward in a retail environment.
