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For Companies At a Glance
- Tasks: Lead a sales team and create exceptional client experiences in luxury retail.
- Company: Join Goldsmiths, a leading luxury watch and jewellery retailer with over 230 years of tradition.
- Benefits: Enjoy competitive perks like a generous discount scheme, holiday purchase options, and wellbeing tools.
- Why this job: Grow your career in luxury retail while building lasting relationships with clients.
- Qualifications: Experience in supervising teams and a passion for excellent client service.
- Other info: Be part of a diverse team dedicated to delivering memorable client interactions.
The predicted salary is between 13 - 16 £ per hour.
Do you have experience of leading / supervising a sales team? Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients? Can you see yourself representing our brand with confidence and knowledge?
Our Supervisors are dedicated team players with a passion for delivering excellent client experience to ensure that everyone has an exceptional experience in our showrooms. Working towards personal and team targets and assisting management when required, you will play a key role in the success of the store by identifying, sharing, and spreading best practice, developing and continually updating your product knowledge and expertise, and sharing your passion about our fantastic products.
About You
- Experience of supervising a team
- Service orientated with a great understanding of what excellent client experience looks like
- Always looking for an opportunity to exceed expectations and provide a memorable experience
- Exceptional communication and interpersonal skills
- Eager to learn and build on your retail and product knowledge
- Always ready to go the extra mile
About Us
With over 230 years of tradition and experience, Goldsmiths has become one of the UK's leading watch and jewellery retailers, with over 55 showrooms nationwide. We were the jewellers who made the Rugby League Trophy, and we were the UK's first appointed stockist of Rolex watches in 1919. At Goldsmiths, our clients will discover a wide choice of diamond jewellery including beautiful wedding and engagement rings to suit all bridal styles. We also operate the largest distribution network for Rolex, Omega, TAG Heuer and many other reputable watch brands. Goldsmiths is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering.
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
EEO statement
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Supervisor (13065) in Basingstoke employer: Goldsmiths
Contact Detail:
Goldsmiths Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (13065) in Basingstoke
✨Tip Number 1
Network like a pro! Get out there and connect with people in the luxury retail scene. Attend industry events, join relevant groups on social media, and don’t be shy about reaching out to current employees at Goldsmiths. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for luxury retail shine through. Share stories about how you've gone the extra mile for clients in the past. Remember, they want to see how you can bring that exceptional client experience to life!
✨Tip Number 3
Do your homework! Research Goldsmiths and its products thoroughly before your interview. Knowing the ins and outs of their offerings will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Goldsmiths team. Don’t forget to follow up after applying – a little persistence goes a long way!
We think you need these skills to ace Supervisor (13065) in Basingstoke
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your experience in leading or supervising a sales team. We want to see how you've motivated others and driven results, so share specific examples that showcase your leadership style.
Client Experience is Key: Since we’re all about delivering exceptional client experiences, don’t forget to mention any relevant experience you have in providing top-notch service. Tell us about times when you went the extra mile for a client!
Be Authentic: Let your personality shine through in your application. We love candidates who are genuine and passionate about luxury retail, so don’t be afraid to express why you want to join our team at Goldsmiths.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better, so don’t miss out!
How to prepare for a job interview at Goldsmiths
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the luxury products the company offers. Familiarise yourself with their unique features and benefits, as well as any recent trends in the luxury retail market. This will not only show your passion but also help you answer questions confidently.
✨Demonstrate Your Leadership Skills
Be prepared to discuss your experience in leading a sales team. Think of specific examples where you motivated your team or resolved conflicts. Highlight how you can inspire others to exceed targets and deliver exceptional client experiences, which is crucial for a Supervisor role.
✨Showcase Your Client Relationship Skills
Think of instances where you've built lasting relationships with clients. Be ready to share stories that illustrate your service-oriented mindset and ability to go the extra mile. This will resonate well with the company's focus on exceptional client experiences.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Supervisor role. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.