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- Tasks: Support students at risk of poor outcomes and enhance their engagement and success.
- Company: Goldsmiths, University of London, a leader in innovative education.
- Benefits: Full-time role with opportunities for personal growth and development.
- Other info: Campus-based role with flexibility during quieter periods.
- Why this job: Make a real difference in students' lives and help them achieve their goals.
- Qualifications: Strong communication skills and a proactive, empathetic approach.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Join to apply for the Student Engagement Coach role at Goldsmiths, University of London.
Goldsmiths, University of London is a world-leading centre of educational excellence where ground-breaking research meets innovative teaching and thinking. We are looking for inspiring and talented people to help build on our global reputation while growing personally in a true learning organisation.
About the team
The Student Success department is at the beating heart of our strategy to ensure every Goldsmiths student achieves their best, working with colleagues and students across the entire student lifecycle to widen access, increase participation and engagement and improve outcomes. We also work in partnership with the Students’ Union (SU) to centre and amplify the student voice.
About the role
Student Engagement Coaches will lead the Student Success team’s work to identify and proactively support students who are most at risk of poor outcomes, with a focus on improving non-continuation. Using attendance and engagement data, you will design and deliver interventions to help these students navigate successful pathways to graduation, contributing to the delivery of an excellent student experience for all our students.
Interventions may include leading drop-in sessions and 1:1s, designing attendance improvement and study plans, delivering campaigns to raise awareness of the support available to students and working closely with international students to ensure they meet ongoing visa requirements. You will monitor the impact of these interventions, continuously developing your approach to improve attendance, engagement, continuation and success at Goldsmiths. This role is student-facing, and will be campus-based during term time, with some flexibility to work from home during vacations and other quiet periods.
About you
Student Engagement Coaches are outstanding communicators. You will be expected to be proactive, engaging, confident and empathetic in your approach to your work. No issue will be too large or too small for you to address. You will be key in identifying, reporting and addressing trends and indicators of poor attendance and early disengagement. Developing strong relationships with students and staff will be essential for success in this role.
Any questions about the role should be directed to Orockanyo Nsoatabe, Interim Head of Student Success, at o.nsoatabe@gold.ac.uk.
Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industries: Higher Education
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Student Engagement Coach employer: Goldsmiths, University of London
Contact Detail:
Goldsmiths, University of London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Engagement Coach
✨Tip Number 1
Get to know the university culture! Research Goldsmiths and its values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Student Engagement Coach, you'll need to be an outstanding communicator. Role-play common interview questions with friends or family to boost your confidence.
✨Tip Number 3
Show your proactive side! Think of examples where you've taken initiative to support others. Whether it's tutoring or leading a project, these stories will highlight your ability to engage and inspire students.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you on their radar.
We think you need these skills to ace Student Engagement Coach
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting students shine through. We want to see how much you care about helping others succeed and how that aligns with our mission at Goldsmiths.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for specific examples of how you've engaged with students or improved their outcomes in the past.
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your ideas flow logically. This will help us understand your thought process better.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive all your details correctly and can review your application efficiently.
How to prepare for a job interview at Goldsmiths, University of London
✨Know Your Audience
Before the interview, take some time to research Goldsmiths, University of London. Understand their values, mission, and the specific challenges they face in student engagement. This will help you tailor your responses and show that you're genuinely interested in contributing to their goals.
✨Showcase Your Communication Skills
As a Student Engagement Coach, strong communication is key. Prepare examples from your past experiences where you've successfully engaged with students or colleagues. Highlight your ability to listen, empathise, and adapt your communication style to different audiences.
✨Demonstrate Proactivity
In this role, being proactive is essential. Think of instances where you've taken the initiative to support others or improve a situation. Be ready to discuss how you would identify at-risk students and what strategies you would implement to help them succeed.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the Student Success department and the specific challenges they face. This not only shows your interest but also helps you gauge if this role is the right fit for you.