FM Supervisor

FM Supervisor

Full-Time 34925 - 34925 £ / year (est.) No working from home possible
Goldsmiths, University of London

At a Glance

  • Tasks: Lead a team to ensure top-notch cleaning and facilities services across the campus.
  • Company: Goldsmiths, a world-renowned university known for creativity and academic excellence.
  • Benefits: Generous leave, professional development support, and a vibrant work environment.
  • Other info: Join a diverse community committed to inclusion and personal growth.
  • Why this job: Make a real impact in maintaining a welcoming and functional university space.
  • Qualifications: Proven supervisory experience in cleaning or facilities management.

The predicted salary is between 34925 - 34925 £ per year.

Goldsmiths is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.

FM Services sits within the Estates & Facilities Directorate and delivers a wide range of essential facilities support across the Goldsmiths campus. The department provides cleaning, portering, postal operations, waste management and janitorial services that ensure our buildings and spaces remain clean, functional and welcoming for students, staff and visitors. Our teams play a key role in the daily running of the University, supporting academic activity, events and campus operations with a strong focus on service quality and customer care. Working collaboratively with colleagues and partners, FM Services offers a dynamic, hands-on environment where teamwork, reliability and pride in maintaining Goldsmiths' spaces are central to our mission.

The FM Supervisor plays a key leadership role within the Facilities Management Services, ensuring the delivery of an excellent, efficient, safe, and customer focused cleaning, janitorial, and portering service across the University. The post holder is responsible for supervising and coordinating the day-to-day work of frontline FM Cleaning Operatives, ensuring service standards, compliance, training, and performance expectations are consistently met. This includes ensuring that all cleaning, janitorial, waste management, and portering duties are completed to required standards, resolving operational issues, responding to emergencies, and supporting continuous improvement. The post holder is expected to demonstrate strong leadership, technical knowledge, high professional standards, and the ability to work flexibly across a multi-functional team supporting a large and complex estate.

The ideal candidate will bring proven supervisory experience within cleaning, facilities or support services, with the ability to lead, motivate and organise teams across a busy and varied campus environment. A confident communicator with strong customer service skills, they will work collaboratively with colleagues, contractors and stakeholders to ensure services are delivered safely, efficiently and to a consistently high standard. They will demonstrate a strong understanding of cleaning and portering best practice, health and safety requirements, COSHH and operational compliance. Highly organised and proactive, they will be comfortable using CAFM systems, Microsoft Office and audit tools to manage workloads, monitor performance and respond to operational priorities. The role suits a hands-on professional who leads by example, solves problems effectively, maintains close attention to detail, and supports the delivery of a safe, welcoming and well-presented environment.

We have generous benefits which include an agile working environment, 22 days' annual leave plus six paid closure days (four at Christmas and two at Easter) plus all Bank Holidays, great transport links, a defined benefit pension scheme, support for professional development and a broad range of wellbeing initiatives such as staff choir, running club, staff networks and creative writing classes.

At Goldsmiths, University of London, Equality, Diversity, and Inclusion shape how we lead, learn, and work. We are committed to building an inclusive and respectful environment, removing barriers and addressing inequalities so that everyone in our community can belong and thrive. All applicants must evidence their right to work in the UK prior to commencing work with us. £31,720 to £34,925 per annum, inclusive of London Weighting.

FM Supervisor employer: Goldsmiths, University of London

Goldsmiths offers a vibrant and inclusive work environment, where you can share your passion for Cinematography with aspiring filmmakers. As an Associate Lecturer, you'll benefit from flexible working hours, the opportunity to engage with a diverse student body, and access to state-of-the-art facilities in the heart of New Cross. With a strong emphasis on professional development and collaboration, this role allows you to leverage your industry connections to enhance student learning and growth.

Goldsmiths, University of London

Contact Details:

Goldsmiths, University of London Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land FM Supervisor

Join Local Community Boards

Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like Goldsmiths, University of London.

Network with Industry Pros

Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.

Show Off Your Skills

Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like Goldsmiths, University of London.

Apply Directly and Keep it Local

When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like Goldsmiths, University of London, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!

We think you need these skills to ace FM Supervisor

Supervisory Experience
Leadership Skills
Customer Service Skills
Team Management
Health and Safety Compliance
Knowledge of COSHH
Cleaning Best Practices

Some tips for your application 🫡

Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show Goldsmiths, University of London that you’ve got the practical skills needed for the job!

Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.

Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with Goldsmiths, University of London specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!

Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. Goldsmiths, University of London will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!

How to prepare for a job interview at Goldsmiths, University of London

Know Your Cleaning Techniques

Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at Goldsmiths, University of London a glimpse of your hands-on skills!

Safety First!

Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at Goldsmiths, University of London.

Flexibility is Key

As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.

Present Your Experience!

If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at Goldsmiths, University of London, showcasing your work ethic and the quality of your previous roles in janitorial services.