At a Glance
- Tasks: Manage cleaning, janitorial, portering, and waste services across the university estate.
- Company: Goldsmiths, a world-renowned university known for creativity and academic excellence.
- Benefits: 28 days' leave, flexible working, pension scheme, and wellbeing initiatives.
- Other info: Join a supportive environment with opportunities for professional growth.
- Why this job: Lead a dynamic team and ensure a clean, welcoming campus for all.
- Qualifications: Strong leadership in facilities management and excellent communication skills.
The predicted salary is between 28350 - 34650 £ per year.
Goldsmiths is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.
About the department: FM Services sits within the Estates & Facilities Directorate and delivers a wide range of essential facilities support across the Goldsmiths campus. The department provides cleaning, portering, postal operations, waste management and janitorial services that ensure our buildings and spaces remain clean, functional and welcoming for students, staff and visitors. Our teams play a key role in the daily running of the University, supporting academic activity, events and campus operations with a strong focus on service quality and customer care. Working collaboratively with colleagues and partners, FM Services offers a dynamic, hands-on environment where teamwork, reliability and pride in maintaining Goldsmiths' spaces are central to our mission.
About the role: The FM Operations Manager manages the operational delivery of cleaning, janitorial, portering and waste management services across the university estate ensuring they run safely, efficiently and to consistently high standards. The post holder will manage and support the FM Supervisors, oversee team performance, resolve operational challenges and ensure operational service continuity during busy periods and events. Working closely with the Head of Facilities Management, this role helps maintain an excellent, reliable and customer focused facilities service across the estate.
About the candidate: The ideal candidate will bring strong operational leadership within cleaning, janitorial and portering services, with the confidence to coordinate teams across a busy and varied estate. A clear communicator with well-developed interpersonal skills, they will demonstrate sound judgement, steady decision-making and the ability to respond effectively to operational pressures and emerging issues. A solid understanding of health and safety, industry standards and best practice is essential, alongside the ability to use systems, data and planning tools to maintain service quality. The role suits a professional who leads by example, builds constructive relationships with stakeholders, and is committed to delivering a reliable, customer-focused and well-presented campus environment.
We have generous benefits which include an agile working environment, 28 days' annual leave plus six paid closure days (four at Christmas and two at Easter) plus all Bank Holidays, great transport links, a defined benefit pension scheme, support for professional development and a broad range of wellbeing initiatives such as staff choir, running club, staff networks and creative writing classes.
FM Operations Manager employer: Goldsmiths, University of London
Goldsmiths offers a vibrant and inclusive work environment, where you can share your passion for Cinematography with aspiring filmmakers. As an Associate Lecturer, you'll benefit from flexible working hours, the opportunity to engage with a diverse student body, and access to state-of-the-art facilities in the heart of New Cross. With a strong emphasis on professional development and collaboration, this role allows you to leverage your industry connections to enhance student learning and growth.
Contact Details:
Goldsmiths, University of London Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land FM Operations Manager
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like Goldsmiths, University of London.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like Goldsmiths, University of London.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like Goldsmiths, University of London, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace FM Operations Manager
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show Goldsmiths, University of London that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with Goldsmiths, University of London specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. Goldsmiths, University of London will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at Goldsmiths, University of London
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at Goldsmiths, University of London a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at Goldsmiths, University of London.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at Goldsmiths, University of London, showcasing your work ethic and the quality of your previous roles in janitorial services.
