Solutions Engineer in London

Solutions Engineer in London

London Full-Time 28800 - 48000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Become a product expert and guide customers through their unique challenges.
  • Company: Join Goldsky, a leading realtime onchain data platform for Web3.
  • Benefits: Enjoy health insurance, flexible time off, and a $2,000 home office stipend.
  • Why this job: Dive into the exciting world of Web3 and tackle novel technical challenges daily.
  • Qualifications: Technical savvy with SQL knowledge and a passion for problem-solving.
  • Other info: Work in a dynamic startup environment with excellent career growth opportunities.

The predicted salary is between 28800 - 48000 £ per year.

About Goldsky

Goldsky is a realtime onchain data platform, giving developers access to world-class data infrastructure to power their onchain applications. With lightning-fast indexing, resilient subgraphs, and flexible data streaming pipelines, Goldsky lets you spend less time on infra and more time building core UX. Goldsky subgraphs are optimized to improve querying performance, giving you realtime data access while handling complexities like reorgs and RPC failures automatically. Mirror allows you to sync onchain data directly into your existing database setup for custom usage across your frontend or backend. Battle-tested at scale by top projects like Polymarket, 0x, and Puffer, Goldsky remains the indexing partner of choice for leading chains including Abstract, Unichain, Kraken, Berachain, Immutable, and more.

We’ve raised over $20M from Dragonfly Capital, Felicis Ventures, prominent players in the industry such as 0x Labs, Uniswap Labs, and Protocol Labs, and angel investors including Elad Gil, Plaid founders Zach Perret and William Hockey, and Zhuoxun Yin of Magic Eden. Our team members have previously built mission-critical, scalable infrastructure at Meta, Google, Shopify, Activision, and more.

About the Role

We’d love for you to join us in building the most powerful data platform for Web3. We’re looking to bring on a Solutions Engineer to our Technical Services team. The Technical Services team is responsible for pre- and post-sale engagements with current and future customers. You’ll become a product expert and will help unblock our customers using that expertise. We’re a small team, and in this role you will wear many hats. You’ll work cross-functionally with many teams and stakeholders to address customer-facing issues, help with product launches, and give feedback about how our customers are using the product. Supporting our customers through their technical journey is critical to our success, and you’ll play a key role in ensuring they get the most value from our platform.

What You’ll Do

  • Master our platform inside and out, becoming the expert who can guide customers through their unique challenges.
  • You’ll develop such deep knowledge that you can help customers understand their options, weigh tradeoffs, and determine if Goldsky is the right fit for their needs.
  • Our customers need to consume data in many different ways, and you’ll be at the forefront of building reusable data products that streamline these processes.
  • You’ll spot patterns in customer needs and transform them into scalable solutions.
  • Create compelling demos and detailed guides to showcase our platform's capabilities. Your work will help customers discover and implement our solutions independently.
  • In the rapidly evolving Web3 space, you’ll encounter novel technical challenges daily. Your problem-solving skills will shine as you develop practical solutions, investigate root causes, and iterate until you find the optimal approach.

Who You Are

  • You’re a generalist. You thrive on variety and approach new challenges with enthusiasm. You’re comfortable stepping outside your comfort zone and know when to ask for help.
  • You’re technically savvy. You can write SQL queries confidently and aren’t afraid to dive into the command line or codebase to provide real-time feedback to the Engineering team.
  • You’re curious, low ego, and growth-oriented. You embrace feedback, experiment with new approaches, and work alongside others to find the best solutions. Your low-ego approach makes you a natural team player.
  • You love a bit of chaos. You’re energized by the fast pace and ambiguity of startup life. Remote work feels natural to you, and you excel at creating structure where none exists.
  • You’re a connector. You understand the value of strong, lasting connections with both teammates and customers.
  • You’re a Web3 enthusiast. You’re eager to explore and learn more about the exciting (and slightly wacky) world of crypto.

Bonus Points

  • You’ve tackled technical products and customers before, especially in B2B SaaS.
  • You can read and write basic code across multiple programming languages.
  • You understand the Web3 ecosystem and share our vision for how Goldsky will revolutionize it.

Benefits & Perks

  • Health Insurance - Employer-paid medical, dental, and vision plans for you and your family.
  • Retirement - 401(k) plan through Vestwell.
  • Flexible Time Off - Take time to recharge as you need it. We’re serious.
  • Self Care Days - Every other Friday we have off. These days reflect our work philosophy: nine days at 110%, followed by one day to recharge.
  • Home Office Stipend: $2,000 to create your dream office.
  • New Macbook: We set you up with the best hardware + a refresh every 2 years.
  • Wellness Stipend: $100/mo for whatever helps you stay healthy.
  • Connectivity Stipend: $75/mo to cover your phone or internet bill.
  • Quarterly Travel: We meet up 4x per year for company onsites and retreats all around the globe.

Solutions Engineer in London employer: Goldsky

Goldsky is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to thrive in the fast-paced world of Web3. With generous benefits such as flexible time off, wellness stipends, and a supportive remote work environment, employees are empowered to grow both personally and professionally. The opportunity to collaborate with a talented team and tackle unique challenges in a rapidly evolving industry makes Goldsky an attractive choice for passionate individuals seeking meaningful employment.
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Contact Detail:

Goldsky Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Solutions Engineer in London

✨Tip Number 1

Get to know Goldsky inside and out! Familiarise yourself with our platform, the tech stack, and how we help customers. This way, when you chat with us, you can show off your knowledge and passion for what we do.

✨Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn, join relevant online communities, and engage in discussions about Web3. Building connections can give you insights and even referrals that might just land you an interview.

✨Tip Number 3

Prepare for technical challenges! Brush up on your SQL skills and be ready to tackle some real-world problems during interviews. We love seeing candidates who can think on their feet and come up with creative solutions.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and being part of the Goldsky journey.

We think you need these skills to ace Solutions Engineer in London

SQL
Technical Expertise
Problem-Solving Skills
Customer Engagement
Data Product Development
Communication Skills
Cross-Functional Collaboration
Web3 Knowledge
Adaptability
Technical Writing
Command Line Proficiency
B2B SaaS Experience
Curiosity
Teamwork

Some tips for your application 🫡

Know the Role: Before you start writing, make sure you really understand what a Solutions Engineer does at Goldsky. Dive into the job description and think about how your skills match up with what we're looking for.

Show Your Passion: We love seeing enthusiasm for Web3 and our platform! Make sure to sprinkle in your excitement for the industry and how you can contribute to our mission in your application.

Be Clear and Concise: When you're writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your experience and why you want to join us.

Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to hear from you!

How to prepare for a job interview at Goldsky

✨Know Your Stuff

Make sure you dive deep into Goldsky's platform before the interview. Understand how their data infrastructure works, especially the indexing and subgraphs. Being able to discuss specific features and how they can benefit customers will show that you're genuinely interested and prepared.

✨Showcase Your Problem-Solving Skills

Prepare to discuss past experiences where you've tackled technical challenges. Think of examples where you identified a problem, developed a solution, and implemented it successfully. This will demonstrate your ability to handle the fast-paced and sometimes chaotic environment at Goldsky.

✨Be Ready to Connect

Since the role involves working cross-functionally, be prepared to talk about how you build relationships with teammates and customers. Share examples of how you've collaborated in the past and how you approach communication, especially in a remote setting.

✨Embrace the Web3 Vibe

Show your enthusiasm for the Web3 space! Be ready to discuss your understanding of the ecosystem and any projects or technologies that excite you. This will help convey that you're not just looking for a job, but that you're passionate about being part of this innovative field.

Solutions Engineer in London
Goldsky
Location: London
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  • Solutions Engineer in London

    London
    Full-Time
    28800 - 48000 £ / year (est.)
  • G

    Goldsky

    50-100
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