At a Glance
- Tasks: Lead and inspire a team to deliver top-notch customer service.
- Company: Join Goldman Sachs, a leader in digital banking and wealth management.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Be part of a dynamic team focused on innovation and excellence.
- Why this job: Make a real difference in customer experiences with a renowned financial institution.
- Qualifications: Experience in managing teams and a passion for customer service.
The predicted salary is between 45000 - 55000 £ per year.
OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals.
Our advisor‑led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra‑high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees.
Our direct‑to‑consumer business provides digital solutions that help customers save and invest.
Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading‑edge technology, data, and design.
Marcus by Goldman Sachs As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing online savings products directly to individual consumers.
Marcus combines Goldman Sachs’ over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers.
YOUR IMPACT We’re looking for an experienced contact centre team manager who has a passion for delivering exceptional customer service to join our growing customer support team.
If you are highly skilled at motivating and developing front line customer support agents, we’d love to hear from you!
What you’ll do: Lead, motivate
Wanted: Marcus by Goldman Sachs, Team Leader, Analyst, Birmingham employer: Goldman Sachs
Goldman Sachs is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. Employees benefit from comprehensive professional development opportunities, a strong emphasis on diversity and inclusion, and the chance to work with some of the brightest minds in finance. With a commitment to client success and a culture that fosters growth, joining Goldman Sachs means being part of a prestigious firm that values your contributions and supports your career aspirations.
