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- Tasks: Manage and optimise web content to enhance customer experiences.
- Company: Join Goldman Sachs, a leading global investment firm with a start-up vibe.
- Benefits: Enjoy competitive pay, diverse culture, and growth opportunities.
- Other info: Collaborative environment with a focus on innovation and professional development.
- Why this job: Make a real impact on user experience while working with cutting-edge technology.
- Qualifications: Experience in web management and familiarity with AEM or similar CMS.
The predicted salary is between 55000 - 65000 £ per year.
OUR IMPACT Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design.
YOUR IMPACT In this role, you will work with others to ensure that our web content is up to date, compliant, and optimised for our customers. This includes engaging with key stakeholders across the business, design, product, and engineering to understand their most immediate requirements and implementing them safely - following all necessary controls. You will contribute to the agile web development process to deliver new features and functionality and work collaboratively to help us find ways to enhance our channels. This role is perfect for someone who is detail orientated and looking to apply their analytical and creative skills to deliver frictionless customer web experiences.
- Use of web content editing and publishing software using AEM (essential)
- SEO skill set and experience
- Attention to detail
- Ability to work in a fast-paced environment
- Ability to work independently and proactively
- Excellent time management skills with the ability to work on multiple projects concurrently
- Team oriented - work well with others in pursuit of a common goal
- Exceptional communication skills - the ability to clearly communicate complex technical details to business stakeholders
- Knowledgeable about the website's users - a customer-centric mindset
- Thirst to stay up to date with developments in your subject area
Responsibilities
- You will be responsible for the execution of changes and updates to the UK website including content management, site strategy and publishing.
- Ensure excellent attention to detail to ensure webpages are correct and compliant at time of publishing.
- Partner with cross-functional teams such as content, design, marketing and analytics to adopt a test and learn approach for best web practices.
- Act as a liaison between design, engineering, marketing, and other departments to ensure seamless collaboration and alignment on web projects.
- Troubleshoot issues and collaborate with our colleagues in the US to enhance the current features within the content management system (CMS).
- Work with stakeholders to create and maintain a prioritised web product backlog, ensuring that the most valuable features and improvements are delivered first.
- Collaborate with broader team to identify high-impact features and functionality of the website and develop long-term strategic roadmap for the channel.
- Analyse and identify conversion gaps and A/B testing opportunities to make iterative journey improvements.
- Establish and track KPIs to measure the success of web initiatives and make data-driven decisions to optimise performance.
- Become a subject matter expert in web administration to provide advice on excellence in CMS and web operations, including developing and enforcing best practices for web - responsive design, content reuse, QA best practices, etc.
- Establish feedback loops with engineering, marketing, business product, analytics for deeper understanding and response to customer needs and product behaviour.
- Collaborate with research team to analyse and prioritise iterative improvements to the customer journey.
- Be reliable to support off-cycle releases by leading and overseeing digital content.
- Work with stakeholders to define web requirements and ensure they are met.
- Collaborate with design and engineering to execute web requirements effectively.
- Conduct market research to identify new web product opportunities and enhancements.
- Develop and maintain product documentation and training materials.
- Monitor and report on web product performance and user feedback.
REQUIREMENTS
- Candidates should ideally have 3 or more years of previous work experience in website management on a large scale.
- Adobe Experience Manager (AEM) or equivalent CMS experience at an enterprise level.
- Experience in major analytical tools (e.g., Adobe Analytics, Google Analytics, etc).
- Experience in major product management applications (i.e., Jira, Confluence).
- Technically minded with knowledge of web technologies (e.g., HTML, CSS, JavaScript, JSON, and APIs).
- Not essential but nice to have experience with major design platforms (e.g., Figma).
- Experience with SEO platforms (e.g., Google Search Console, BrightEdge, Semrush, Ahrefs, etc).
ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programmes.
Marcus by Goldman Sachs, Product Management, Web Editor, Associate, London employer: Goldman Sachs
Contact Detail:
Goldman Sachs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marcus by Goldman Sachs, Product Management, Web Editor, Associate, London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Goldman Sachs. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your web content management projects. This gives you a chance to demonstrate your expertise in AEM and SEO, making you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to product management and web editing. Think about how you can articulate your experience with analytics tools and your approach to enhancing user experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Goldman Sachs.
We think you need these skills to ace Marcus by Goldman Sachs, Product Management, Web Editor, Associate, London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the role. Highlight your experience with web content management and any relevant tools like AEM. We want to see how your skills align with what we're looking for!
Show Off Your Attention to Detail: In a role where precision is key, it's essential to demonstrate your attention to detail. Use examples from your past work where you ensured compliance and accuracy in web publishing. This will show us you're the right fit!
Communicate Clearly: Your ability to communicate complex ideas simply is crucial. When writing your application, make sure to convey your thoughts clearly and concisely. We appreciate straightforward communication that gets to the point!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Goldman Sachs
✨Know Your Web Content Tools
Make sure you're familiar with Adobe Experience Manager (AEM) and any other content management systems mentioned in the job description. Brush up on your skills and be ready to discuss how you've used these tools in past roles.
✨Showcase Your Analytical Skills
Prepare to talk about your experience with analytical tools like Google Analytics or Adobe Analytics. Be ready to share specific examples of how you've used data to drive decisions or improve web performance.
✨Communicate Clearly
Since this role involves liaising with various teams, practice explaining complex technical concepts in simple terms. Think of examples where you successfully communicated with non-technical stakeholders.
✨Demonstrate a Customer-Centric Mindset
Be prepared to discuss how you keep the end-user in mind when making web updates. Share examples of how you've improved user experiences or addressed customer feedback in previous projects.