At a Glance
- Tasks: Lead and supervise Fraud specialists while ensuring exceptional customer service.
- Company: Goldman Sachs, Inc. is a leading global investment banking firm based in Birmingham.
- Benefits: Join a dynamic team focused on improving fraud operations and achieving KPIs.
- Other info: The position is located in Birmingham, a key hub for financial services.
- Why this job: This role offers the chance to coach and develop a dedicated Fraud Operations team.
- Qualifications: Candidates must have experience in Financial Services or Retail Banking and knowledge of fraud typologies.
The predicted salary is between 50000 - 65000 Β£ per year.
Goldman Sachs, Inc. in Birmingham is seeking an experienced Fraud team leader to join their Fraud Operations team. You will lead, motivate, and supervise Fraud specialists while ensuring exceptional customer service.
The ideal candidate will have experience in Financial Services or Retail Banking, a strong understanding of fraud typologies, and a proven track record in coaching teams to achieve KPIs.
Fraud Operations Leader - Coach, Investigate, Improve in Birmingham employer: Goldman Sachs, Inc.
Goldman Sachs, Inc. offers competitive benefits and a vibrant work environment in Birmingham. The Fraud Operations team is dedicated to enhancing customer service and operational efficiency, making it an exciting place for professionals in financial services.
We think you need these skills to ace Fraud Operations Leader - Coach, Investigate, Improve in Birmingham
Leadership Skills
Coaching Skills
Fraud Investigation
Customer Service Excellence
Financial Services Knowledge
Retail Banking Experience
Understanding of Fraud Typologies