At a Glance
- Tasks: Lead and inspire a team to deliver top-notch customer service in a dynamic environment.
- Company: Join Goldman Sachs, a leader in financial services with a focus on innovation.
- Benefits: Competitive salary, career development, and a supportive work culture.
- Other info: Be part of a growing team with opportunities for personal and professional growth.
- Why this job: Make a real difference by empowering customers to achieve their financial goals.
- Qualifications: Experience in team management and a passion for exceptional customer service.
The predicted salary is between 37800 - 46200 £ per year.
OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals.
Our advisor‑led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra‑high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees.
Our direct‑to‑consumer business provides digital solutions that help customers save and invest.
Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading‑edge technology, data, and design.
Marcus by Goldman Sachs As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing online savings products directly to individual consumers.
Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers.
YOUR IMPACT We’re looking for an experienced contact centre team manager who has a passion for delivering exceptional customer service to join our growing customer support team.
If you are highly skilled at motivating and developing front line customer support agents, we’d love to hear from you!
What you’ll do Lead, motivate
Wanted: Marcus by Goldman Sachs, Team Leader, Analyst, Birmingham employer: Goldman Sachs Group, Inc.
Goldman Sachs is an exceptional employer, offering a dynamic work environment in Birmingham that fosters collaboration and innovation. Employees benefit from comprehensive growth opportunities, a strong emphasis on work-life balance, and the chance to be part of a leading global financial institution that values diversity and inclusion.
