Asset Management Operations - Institutional Oversight (IO) Analyst - London

The Asset Management Division is made up of Goldman Asset Management (GSAM) and Goldman Sachs' Merchant Bank and brings together Goldman Sachs' primary long‐term principal investing capabilities with the traditional money‐managing arm of the firm to offer a full suite of world‐class investment solutions to the firm's clients.

Job Summary & Responsibilities

Institutional Oversight (IO) sits within Client Operations and has primary responsibility for all aspects of institutional account onboarding, portfolio accounting, cash management, client reporting, and serves as the single point of contact for all operations related client inquiries. These functions cover a wide range of clients and a complex product range, including equities, fixed income, currency and derivatives. The group supports portfolio managers, sales and client relationship professionals by providing accurate and timely client account information and overseeing all aspects of operational risk across portfolios.

Primary Responsibilities

• Holistic ownership and understanding of client accounts from a GSAM Operations perspective by coordinating client issues across all operations teams and business partners, and act as a single point of contact for GSAM Operations.
• Manage account events (onboarding, restructure, terminations) across Operations and business stakeholders, working to tight timelines.
• Trading desk support to include ad‐hoc queries as well as ongoing business initiative.
• Report and, where appropriate, elevate issues to management.
• Maintain relationships with the client and relevant stakeholders.
• Understand operational risks within the team and actively work to mitigate risks.
• Pro‐actively review indicators of operational issues/concerns with the goal of resolving such issues before client impact.
• Review account‐level metrics (e.g., reconciling items on cash/position reconciliations, daily corporate actions, NAV reconciliations, failing trades, standard/non‐standard reporting deliverables) as defined by operating standards and research; remediate exceptions as appropriate.
• Provide governance and transparency for client collections by overseeing open receivables and coordinating with Distribution Teams.
• Provide effective thought leadership in navigating evolving financial regulatory landscape and help develop technological solutions to build appropriate architecture.
• Conduct scalability analysis of workflow cost drivers and trends to drive process improvements, efficiency, budgeting and cost allocation to revenue‐producing desks.
• Coordinate and manage tasks across a multi‐disciplined team to ensure key deliverables are met.
• Apply process reengineering methodologies in executing strategies and tactical solutions.

Basic Qualifications

• Solid organizational skills, attention to detail and ability to multi‐task.
• Excellent client‐facing, internal communication, written and verbal communication skills.
• Proficiency in Microsoft Office, specifically Word, Excel, and PowerPoint.
• Demonstrated strong risk management principles.

Preferred Qualifications

• Prior experience in Onboarding, Operations and/or Financial Services – relevant work experience of 1–3 years.
• Demonstrated ability to partner across product groups, regions and functional responsibilities.
• Attention to detail and ability to work to tight deadlines under pressure and provide practical solutions.
• Strategic thinker with strong facilitation and data‐gathering skills.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans' status, disability, or any other characteristic protected by applicable law.