Transaction Banking, 1st Line Risk - Fraud & Transaction Monitoring, Vice President, London

We aim to build a modern and digital-first transaction banking solution to serve our clients. Our business combines the strength, heritage, and expertise of a 150-year-old firm with the agility and entrepreneurial spirit of a tech start-up. Our goal is to provide a best-in-class digital product that helps clients to succeed by giving them a holistic view of their business. Using modern technology built on the cloud, we are the alternative to legacy platforms. We provide our clients a simple, intuitive, secure, and frictionless experience for domestic, cross-border and cross-currency payments. Simplifying payments, making it just as easy to pay someone across the globe as it is to pay someone around the corner. We're a team of diverse experts helping our clients to build the future of their Treasury.

ROLE OVERVIEW

As part of TxB's global financial crime risk team, you will help drive our fraud & client expected behaviour monitoring strategy and program, with execution responsibility for monitoring tools, risk models, rules, and reporting. You'll serve as the transaction monitoring subject matter expert when evaluating new monitoring requests, ensure ongoing optimization of our monitoring tool landscape and efficacy, provide insights into industry trends including AI usage and data enrichments, and participate in monitoring assessment reviews/audits. Located in EMEA, you will also support in regional 1 LoD risk topics. You will report to the EMEA Head of Risk & Client Activity Monitoring.

We are looking for someone with lots of energy that has excellent communication skills, enjoys product and engineering challenges, and can operate in a highly fluid, rapidly changing environment. If that's you, we would like to hear from you!

RESPONSIBILITIES

• Serve as a transaction monitoring subject matter expert, with execution responsibility for transaction monitoring analytics, risk models, rules, and reporting.
• Contribute to our fraud risk model and our client expected behaviour monitoring strategy, with expertise in managing, building, and monitoring the effectiveness of tools and models across major payment categories and segments.
• Diagnose and resolve predictive and analytical transaction monitoring model performance issues.
• Collaborate with engineering and operations to create and execute a strategic roadmap of transaction monitoring activities and capabilities.
• Build and maintain strong relationships with stakeholders in product, engineering, operations, legal, and compliance to ensure transaction monitoring requirements are embedded within new products, features, or operational processes.
• Maintain external knowledge of industry trends, tools and emerging threats/risks as it relates to fraud risk & client expected behaviour monitoring.
• Manage multiple tasks and use sound judgment when prioritising.
• Establish trusted partnerships with peers, functional leads, and executive level stakeholders.
• Update and maintain documentation for team processes and best practices.
• Exceptional analytical skills and able to apply knowledge and experience in decision-making to arrive at creative and commercial solutions.
• Must be independent and comfortable in a fast paced, ambiguous, and often multi-directional work environment.

BASIC QUALIFICATIONS

• 5+ years of relevant professional experience in transaction monitoring strategy, product management, analytics or operations.
• Payment expertise in major transaction categories: ACH, wires, real time payments, deposits, lending, cards, etc.
• Strong program and project management skills; experience operating in an agile environment.
• Ability to lead cross-regional teams.
• Strong interpersonal and communication skills.
• Excellent organisational, time management and planning skills.
• Energetic, self-directed, and self-motivated.

PREFERRED QUALIFICATIONS

• Experience with use of NICE Actimize IFM or other transaction monitoring solutions.
• Familiarity with sanctions screening obligations and techniques.
• Strong analytics experience, and can articulate and visualise complex data/analyses to stakeholders.
• Exposure to machine learning / AI (for unusual behaviour detection).
• Prior Transaction Banking/Commercial Banking or Financial Crimes experience.

Benefits

We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. We offer a medical advocacy service for employees and family members facing critical health situations, and counselling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centres in certain offices. To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centres. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). We offer on-site child care centres that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counselling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available.