At a Glance
- Tasks: Lead design initiatives for mobile and web, focusing on user needs and business goals.
- Company: Join Goldman Sachs' innovative team at Marcus, blending start-up spirit with 150 years of expertise.
- Benefits: Enjoy competitive salary, professional development, and a diverse, inclusive workplace.
- Why this job: Make a real impact by crafting seamless user experiences and driving design innovation.
- Qualifications: Extensive product design experience, strong communication skills, and a passion for user-centred design.
The predicted salary is between 36000 - 60000 £ per year.
Overview
The firm’s direct‑to‑consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start‑up with more than 150 years of experience. Today, we help over 800k customers with their savings goals, leveraging innovative design, data, and engineering to provide customers with products that are grounded in value, transparency, and simplicity.
YOUR IMPACT
Marcus by Goldman Sachs is looking to strengthen our Product Design capability in our London HQ. We have an exciting opportunity for the right person to come in and help expand the capabilities of our Design team as we focus on Growth, crafting seamless experiences. Our customer journeys predominantly take place over web and mobile – but all touchpoints are important, and we’d like someone to lead the thinking around consistency, usability, and customer delight.
In this role you will be responsible for partnering with key teams across the business including Operations, Engineering, Product Owners, Marketing, and Legal & Compliance (to name a few) to explore the many different approaches to solve end‑user problems. We also work closely with our marketing teams and would like someone who has experience within that area to help push our brand to be consumer friendly. We want you to be an owner and take responsibility for your work. This is not for you if you are relying on others to push your work through.
Responsibilities
- Lead design initiatives across mobile and web focusing on user needs whilst aligning with our core business objectives
- Own your work
- Collaborate closely with Product & Engineering
- Work with our Design system and the wider team to develop it within our Consumer Brand across mobile, web, and native app
- Champion opportunities for user research
- Work with our US Marcus colleagues, and other key personnel across our division to influence and improve Design standards
- Bring innovative thinking to the way we work and the way customers and agents interact with our products
- Use data and insights to inform design decisions
- Collaborate with our Research and Analytics teams to identify improvements using a data‑driven approach. Use these findings to drive design improvements
- You may also collaborate with Marketing to review output from our agencies
Requirements
- A seasoned Product Design practitioner with extensive experience in using best practices to design solutions, and a deep understanding of mobile‑first and responsive design.
- Experience designing and delivering designs optimized for a wide range of devices and interfaces
- Experience of working in a regulated environment and having to balance operational, regulatory, and efficiency demands whilst still shipping products with outstanding design features. Ideally within retail banking.
- Strong communication skills to discuss design processes, ideas, and solutions clearly and effectively to stakeholders, whether that be visual storytelling or your presenting style – how you communicate your ideas is as important as your designs
- Experience/understanding with UX writing – preferred, but not essential
- Great experience of thinking critically about Design processes and influencing how we work with business stakeholders, Product Owners, and Engineers
- Clear understanding of the importance of user‑centred design and design thinking
- A solid grasp of user‑centred design (UCD), planning and conducting user research, user testing, A/B testing, usability, and accessibility concerns.
- Be passionate about resolving user pain points through great design
About Goldman Sachs
At Goldman Sachs, we commit our people, capital, and ideas to help our clients, shareholders, and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities, and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We’re committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness, and personal finance offerings and mindfulness programs.
Learn more about our culture, benefits, and people at Equal Opportunity. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Marcus by Goldman Sachs, Product Designer, Associate, London London United Kingdom Associate employer: Goldman Sachs Bank AG
Contact Detail:
Goldman Sachs Bank AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marcus by Goldman Sachs, Product Designer, Associate, London London United Kingdom Associate
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Marcus by Goldman Sachs on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Show off your design skills! Create a portfolio that highlights your best work, especially projects that focus on user-centred design. Make sure it’s easy to navigate – just like you’d want for a customer experience!
✨Tip Number 3
Prepare for the interview by understanding their products and design philosophy. Dive into their website and app, and think about how you could enhance the user experience. We love seeing candidates who are genuinely interested!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Marcus by Goldman Sachs.
We think you need these skills to ace Marcus by Goldman Sachs, Product Designer, Associate, London London United Kingdom Associate
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Designer role at Marcus by Goldman Sachs. Highlight your experience in user-centred design and how it aligns with their focus on customer delight and seamless experiences.
Showcase Your Design Process: When applying, don’t just list your skills; share your design process! Talk about how you approach user research, usability testing, and collaboration with teams. This will help us see how you think and work.
Be Data-Driven: Since the role involves using data to inform design decisions, include examples of how you've used data insights in your previous projects. This shows that you understand the importance of a data-driven approach in design.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team at Marcus by Goldman Sachs!
How to prepare for a job interview at Goldman Sachs Bank AG
✨Know Your Design Principles
Before the interview, brush up on your understanding of user-centred design and design thinking. Be ready to discuss how you've applied these principles in your previous work, especially in mobile-first and responsive design. This will show that you can align with their focus on crafting seamless experiences.
✨Showcase Your Collaboration Skills
Since this role involves working closely with various teams like Product, Engineering, and Marketing, prepare examples of how you've successfully collaborated in the past. Highlight any specific projects where teamwork led to innovative solutions or improved user experiences.
✨Bring Data to the Table
Marcus by Goldman Sachs values a data-driven approach, so be ready to discuss how you've used data and insights to inform your design decisions. Prepare to share specific metrics or outcomes from your previous projects that demonstrate your ability to drive design improvements based on user research.
✨Communicate Clearly and Effectively
Strong communication skills are crucial for this role. Practice articulating your design processes and ideas clearly, whether through visual storytelling or presentations. Consider preparing a brief portfolio presentation that showcases your best work and how you effectively communicated your design rationale to stakeholders.
