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For Companies At a Glance
- Tasks: Join our team to deliver top-notch client service and enhance client experiences.
- Company: Goldman Sachs, a leading global investment firm with a commitment to diversity.
- Benefits: Competitive salary, health insurance, generous vacation, and wellness programs.
- Why this job: Be part of a growing division in alternative funds and make a real impact.
- Qualifications: 2-4 years in finance, strong client handling skills, and team player mentality.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 48000 £ per year.
The role will consist of being a member of the Global Alternative Investment Client Service team (part of Global Shareholder Services) providing excellent client service to investors from all non-US regions with a particular focus on Europe and Asia based clients in relation to the Goldman Sachs Open-ended and Closed-ended Alternative Funds. The role will require being pro‑active in providing world class client service and identifying client service enhancements with a view to evolving those ideas into implementation or making recommendations to management. The role also involves working closely with the various distribution channels and other departments within the firm to improve the client experience and/or improve the efficiency within the team, as well as day to day client trade order and query handling. The Division is experiencing significant growth in the Alternative Funds space across the region so the role will grow and evolve as the support model develops.
Primary Responsibilities
- Working closely with our Global Client Service teams to deliver excellent client service standards in a globally consistent manner
- Partnering with regional Sales teams across all channels and our internal distribution teams to contribute to the GSAM Public and Private funds distribution effort
- Answering daily incoming calls and queries from internal and external clients / custodians regarding our fund range of products
- Handling and coordinating monthly/quarterly transactions (e.g. Transfers/Secondary Sales) in the funds
- Ensuring regulatory and company compliance standards are met
- Pro‑actively identifying enhancements for clients and communicating these internally
- Helping to automate various functions within the team and identifying ways to make processes more streamlined
Knowledge
- 2‑4 years business/financial industry experience in the Alternative Funds Management industry and exposure to dealing in funds domiciled in different regions and currencies
- Experience and knowledge of Alternative Funds Management, administration and compliance standards
- Client handling skills and experience gained at a top tier institution
- A high degree of accuracy and the ability to maintain this standard while under pressure through deadlines is required
- Previous experience of working with European/Asian-based distribution an advantage
- Excellent interpersonal skills used in group interaction
- Being a selfless, motivated team player in a multi‑cultural environment
- Highly advanced work organisational skills
- Fluency in European Languages an advantage (in particular Spanish, Italian, French or German)
Client Onboarding & Configuration employer: Goldman Sachs Bank AG
Contact Detail:
Goldman Sachs Bank AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Onboarding & Configuration
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and asset management sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Goldman Sachs and their approach to client service. Think about how your experience aligns with their values and be ready to share specific examples of how you’ve enhanced client experiences in the past.
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training in alternative funds management, make sure to highlight them during your conversations. This will set you apart from other candidates and show that you’re serious about the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Goldman Sachs. Don’t miss out on this opportunity!
We think you need these skills to ace Client Onboarding & Configuration
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Client Onboarding & Configuration. Highlight your experience in the Alternative Funds Management industry and any relevant client handling skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our Global Alternative Investment Client Service team. Be genuine and let your personality come through.
Showcase Your Skills: In your application, don’t forget to showcase your interpersonal skills and ability to work in a multi-cultural environment. We value team players who can communicate effectively, so give us examples of how you've done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Goldman Sachs Bank AG
✨Know Your Client Service Basics
Make sure you brush up on the fundamentals of client service, especially in the context of alternative funds. Understand how to handle queries and transactions effectively, as this will be a key part of your role.
✨Showcase Your Team Spirit
This role requires collaboration with various teams, so be ready to discuss examples of how you've worked well in a team environment. Highlight your interpersonal skills and any multicultural experiences that demonstrate your ability to thrive in diverse settings.
✨Be Proactive with Ideas
Think about ways you can enhance client service or streamline processes before the interview. Be prepared to share specific suggestions or improvements you've implemented in past roles, showing your proactive approach to problem-solving.
✨Research Goldman Sachs
Familiarise yourself with Goldman Sachs' culture, values, and recent developments in the alternative funds space. This knowledge will not only help you answer questions but also show your genuine interest in the company and its mission.