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For Companies At a Glance
- Tasks: Support risk management and compliance for Marcus by Goldman Sachs, ensuring top-notch customer service.
- Company: Join a leading global investment firm with a start-up vibe and over 150 years of experience.
- Benefits: Enjoy competitive pay, health insurance, generous vacation, and professional development opportunities.
- Why this job: Make a real impact in risk management while growing your skills in a dynamic environment.
- Qualifications: Detail-oriented, positive attitude, and some understanding of risk management preferred.
- Other info: Great career growth potential and a commitment to diversity and inclusion.
The predicted salary is between 28800 - 48000 £ per year.
OUR IMPACT
Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor‑led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra‑high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct‑to‑consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading‑edge technology, data, and design.
Marcus by Goldman Sachs combines the entrepreneurial spirit of a start‑up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency, and simplicity.
YOUR IMPACT
Are you passionate about customer service? Do you have experience in delivering and designing training across large organisations? Do you have a background in risk management and controls operating in the 1st line? We’re looking for a first line risk analyst to support our business risk team in our Marcus UK business.
What you’ll do:
- Supports the Business Risk Managers in designing and developing suitable controls for the Marcus Operations team.
- Works with Customer Support team to build a strong understanding with established policies, procedures and authority levels across multiple cross‑functional teams and processes and works with risk manager to define and set controls to ensure compliance.
- Carries out monthly control testing on all procedures, as directed by the management team, to identify any gaps in controls of new / emerging risks.
- Completes ongoing risk assessments of agreed procedures, as directed by the wider management team; analysing existing risks along with new and emerging risks and identifying, describing and estimating the risks affecting the team.
- Works closely with Training team to establish quality issues and ensure this is embedded into policies, procedures and controls.
- Partners with Training and Development analysts to collect and analyze data from each audit/monitor activity and assist customer support teams with the development and implementation of appropriate corrective action plans, training tips, and team communication to improve overall quality results.
- Supports regular audits of policy and compliance to standards.
- Supports and maintain the Risk Control Self Assessments for the Customer Support teams.
- Inputs into the monthly Risk and Compliance dashboard. Provides control results to feed into monthly report on control testing.
- Works with business risk strategy manager to ensure the incident management and business continuity plans are understood.
- Deputises for business risk managers as required.
- Ensure that all risk actions are updated regularly, and closed as appropriate.
What we’re looking for:
- Must be self‑directed, detail oriented, positive attitude, driven, able to work independently in a team‑oriented and fast paced environment.
- Proven ability to lead by example, with a positive attitude.
- Good interpersonal skills.
- Excellent communication and delivery skills.
- Ability to lead teams and drive performance standards.
- Good leadership skills and the ability to motivate and coach staff.
- A desire to help others work towards targets and develop their skills.
Basic Qualifications
- Basic understanding of risk management, preferably within Retail Banking environment.
Desirable Qualifications
- Experience in a regulated and audited service environment.
- Understanding of the UK regulatory environment.
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We’re committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs.
We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process.
Marcus by Goldman Sachs, Business Risk Analyst, Analyst, London London · United Kingdom · Analyst in Birmingham employer: Goldman Sachs Bank AG
Contact Detail:
Goldman Sachs Bank AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marcus by Goldman Sachs, Business Risk Analyst, Analyst, London London · United Kingdom · Analyst in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Goldman Sachs on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to risk management and customer service. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively!
✨Tip Number 3
Show your passion for the role! During interviews, share specific examples of how you've tackled challenges in risk management or customer support. This will demonstrate your commitment and fit for the team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the position. Plus, it keeps you on their radar!
We think you need these skills to ace Marcus by Goldman Sachs, Business Risk Analyst, Analyst, London London · United Kingdom · Analyst in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Risk Analyst role. Highlight relevant experience in risk management and customer service, and don’t forget to showcase your ability to work independently and in a team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with what we’re looking for. Keep it concise but impactful!
Showcase Your Skills: In your application, be sure to highlight your interpersonal and communication skills. We want to see how you can lead teams and drive performance standards, so give us examples of when you've done this before.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there.
How to prepare for a job interview at Goldman Sachs Bank AG
✨Know Your Risk Management Basics
Before the interview, brush up on your understanding of risk management, especially within a retail banking context. Be ready to discuss how you can apply this knowledge to support the Business Risk Managers at Marcus by Goldman Sachs.
✨Showcase Your Customer Service Passion
Since the role involves working closely with customer support teams, prepare examples that highlight your experience in delivering excellent customer service. Think about specific situations where you’ve gone above and beyond to help customers or improve processes.
✨Demonstrate Your Analytical Skills
Be prepared to discuss how you approach risk assessments and control testing. Bring examples of how you've identified gaps in controls or managed emerging risks in previous roles. This will show your analytical mindset and attention to detail.
✨Highlight Your Teamwork and Leadership Abilities
The role requires collaboration with various teams, so think of instances where you've successfully led a team or motivated colleagues. Share how you foster a positive environment and drive performance standards, as this aligns with the company’s values.
