At a Glance
- Tasks: Lead and innovate in primary care management, driving service improvements and patient outcomes.
- Company: Join Unity (Bedford) Primary Care Network, part of the NHS Central East Integrated Care Board.
- Benefits: Enjoy a competitive salary, flexible hours, and the option for remote work.
- Other info: Flexible working hours with opportunities for professional growth.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Experience in primary care or NHS management is essential.
The predicted salary is between 40000 - 50000 £ per year.
Join Our Primary Care Network as a PCN Manager. Are you an experienced, motivated leader with a passion for transforming primary care? We are seeking an exceptional Primary Care Network (PCN) Manager to lead the operational and strategic delivery of our PCN. This is a key leadership role working alongside our Clinical Director and member practices to drive innovation, improve patient outcomes, and ensure the successful delivery of NHS priorities.
Main duties of the job
About the Role: As PCN Manager, you will:
- Lead the day-to-day running of the PCN
- Deliver key national programmes including the Network Contract DES
- Manage finances, workforce (including ARRS roles), and performance
- Drive service improvement and innovation across practices
- Build strong relationships with practices, the ICB, and wider partners
About us: Unity (Bedford) Primary Care Network covers six GP practices in and around Bedford and is part of the NHS Central East Integrated Care Board.
Job responsibilities
The PCN Manager is responsible for the operational, strategic, and financial management of the Primary Care Network. The role supports the Clinical Director and member practices to deliver the requirements of the Network Contract DES, ensuring high-quality, safe, and effective services for the local population. The post holder will lead on workforce development, service delivery, performance management, and governance, ensuring the PCN meets contractual obligations and maximises funding opportunities.
Key Responsibilities
- Strategic Leadership & Delivery
- Support the Clinical Director in developing and delivering the PCN strategy
- Lead implementation of Network DES requirements and national/local priorities
- Identify opportunities for service development and innovation
- Support long-term sustainability and transformation of primary care services
- Operational Management
- Oversee day-to-day operations of the PCN
- Coordinate PCN services across member practices
- Ensure effective systems, processes, and workflows are in place
- Manage PCN budgets, including ARRS funding and additional streams
- Monitor income and expenditure, ensuring financial sustainability
- Support practices with claims and funding submissions
- Provide regular financial reports to the PCN Board
- Workforce & HR (ARRS & PCN shared employees)
- Lead recruitment and management of ARRS roles
- Ensure effective onboarding, supervision structures, and utilisation
- Support workforce planning aligned to population need
- Work with practices on HR processes where required
- Performance & Quality
- Monitor and report on PCN performance against KPIs and DES requirements
- Support delivery of Enhanced Access, IIF, and local targets
- Drive continuous improvement through data and insight
- Lead on quality improvement initiatives (including PDSA cycles)
- Governance & Compliance
- Ensure compliance with CQC, data protection, and NHS standards
- Lead on policies, SOPs, and governance frameworks
- Manage risk registers and incident reporting processes
- Support information governance and data security requirements
- Stakeholder Engagement
- Act as a key liaison between practices, ICB, and external partners
- Build strong relationships across the system
- Represent the PCN at meetings and forums
- Support collaboration across multidisciplinary teams
Person Specification
Experience: Experience in primary care or NHS management.
Qualifications: Not applicable
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Competitive Salary: dependent on experience
Contract: Permanent
Working pattern: Part-time, Flexible working, Home or remote working
PCN Manager in Bedford employer: Goldington Avenue Surgery
Unity (Bedford) Primary Care Network is an exceptional employer that prioritises innovation and collaboration in transforming primary care services. With a strong focus on employee growth, we offer flexible working arrangements and the opportunity to lead impactful initiatives that improve patient outcomes across our six GP practices in Bedford. Join us to be part of a supportive work culture that values your contributions and fosters professional development within the NHS framework.
StudySmarter Expert Advice🤫
We think this is how you could land PCN Manager in Bedford
✨Tip Number 1
Network, network, network! Get out there and connect with people in the primary care sector. Attend local events, join online forums, and don’t be shy about reaching out to current PCN Managers on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the specific PCN you’re applying to. Understand their challenges and successes, and think about how your experience can help them achieve their goals. Tailoring your approach shows you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your pitch! You want to be able to clearly articulate your vision for the role and how you can drive service improvement and innovation. A confident delivery can make a huge difference in how you’re perceived during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace PCN Manager in Bedford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the PCN Manager role. Highlight your experience in primary care and any leadership roles you've held. We want to see how your skills align with our mission to transform primary care!
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use metrics where possible to show how you’ve driven service improvement or managed budgets effectively.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:We encourage you to apply directly through our website. This ensures your application gets to the right people quickly. Plus, it’s the best way to stay updated on your application status!
How to prepare for a job interview at Goldington Avenue Surgery
✨Know Your PCN Inside Out
Before the interview, make sure you thoroughly understand the Primary Care Network's structure and its member practices. Familiarise yourself with their specific challenges and successes, as well as the NHS priorities they aim to meet. This will show your genuine interest and help you articulate how you can contribute effectively.
✨Demonstrate Leadership Experience
As a PCN Manager, you'll need to showcase your leadership skills. Prepare examples from your past roles where you've successfully led teams or projects, particularly in primary care or NHS settings. Highlight any innovative solutions you've implemented that improved patient outcomes or operational efficiency.
✨Prepare for Financial Discussions
Since managing finances is a key part of the role, brush up on your financial management skills. Be ready to discuss how you've handled budgets, funding submissions, and financial reporting in previous positions. You might even want to bring along some examples of financial strategies you've developed.
✨Build Relationships with Stakeholders
The ability to engage with various stakeholders is crucial. Think about how you've built relationships in the past, whether with colleagues, external partners, or community organisations. Be prepared to discuss your approach to collaboration and how you would foster strong connections within the PCN.
