Head of Communications in Maidstone

Full-Time Permanent Closing Date for Applications: Thursday 21st May 2026

Reports to: Assistant Director, People, Culture & Communications

We are seeking an experienced and strategic Head of Communications to lead our Communications team at a pivotal time for the organisation. As part of our People Management Group, you will play a critical role in shaping how we communicate with colleagues, customers, stakeholders and the media — protecting and enhancing our reputation while bringing our corporate plan, vision and values to life.

As Head of Communications, you will:

• Lead, motivate and develop the Communications team, setting clear objectives and ensuring delivery against an agreed Communications Plan
• Provide strategic communications advice and guidance to the Executive Team and senior leaders, supporting cultural and customer-centric goals
• Organise and deliver internal and external events that promote the organisation and drive engagement from customers, stakeholders, and colleagues
• Ensure compliance with GDPR, document retention rules and any prevailing legislation and return a well-managed budget
• Develop and deliver a communications plan that supports the strengthening of our external brand and drives colleague and customer engagement whilst bringing to life our corporate plan, vision, and values
• Track, measure, analyse and deliver reports on current communications efforts

What are we looking for?

We are looking for a confident communications leader with a strong track record of delivering strategic, high-impact communications in a complex, customer-focused environment. You will have:

• Professional communications qualification or equivalent
• Proven experience of leading communications through transformation and change programmes
• Significant experience developing and implementing communications strategies across multiple channels and audiences
• Strong leadership, influencing and stakeholder management skills
• The ability to manage competing priorities and complex demands
• A focus on strengthening brand reputation and organisational culture

Please note this position may require flexibility to work outside ‘standard’ hours from time to time to attend meetings and flexibility on hours during peak times/key events will be required.

What will you get in return?

Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here. You’ll get:

• 28 days annual leave per year (plus bank holidays)
• Company Pension contribution and life assurance
• Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more
• An annual Wellbeing Fund

Please note that we'll be shortlisting throughout and reserve the right to close this role early.

We appreciate people process information in different ways. If you would like any support with your application, please contact us at Careers@goldinghomes.org.uk

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Equality, Diversity and Inclusion

We’re committed to building diverse talent at Golding and believe our strengths as a team come from having many unique perspectives. We have opportunities for colleagues to work flexibly, allowing us to build a healthy, vibrant and inclusive organisation which encourages everyone to be themselves at work. No matter what your ethnic origin, gender, sexual orientation, marital status, religion, age or disability status, you’ll get all the opportunities, support and respect you’d expect from Golding Homes. We're committed to valuing diversity and promoting equal opportunities for all and welcome applicants from all communities.