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- Tasks: Craft delicious coffee and create memorable moments for customers.
- Company: Join the UK's favourite coffee brand with a vibrant team culture.
- Benefits: Enjoy 50% staff discount, free drinks, and structured training.
- Other info: Opportunities for career growth and fun team events await!
- Why this job: Be part of a passionate team and develop your barista skills.
- Qualifications: A love for coffee, great communication, and a positive attitude.
The predicted salary is between 20000 - 30000 ÂŁ per year.
Costa Coffee Barista
Goldex Investments Group Ltd
East Sussex
£10.00 – £12.21 per hour plus tips
Full time
Here at Costa Coffee, we want to inspire the world to love great coffee. We\’re all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. As a Costa Barista, you\’ll not only enjoy the pride of working for the nation\’s favourite coffee shop, but you\’ll also receive great training and benefits. So, you\’re sure to enjoy Costa Coffee as much as our customers do.
A bit about the role
Day to day, you\’ll be making coffee that provides uplifting moments for our customers. That means sustainably sourced beans and velvety milk coffee, topped with our signature art and delivered with your signature smile.
What\’s involved?
- Crafting great coffee that hits that sweet spot every time
- Serving customers with a smile so they walk away happy and excited about their next visit
- Soaking up all there is to know about Costa products – don\’t forget our teas, frappes, seasonal ranges and much more
- Working with your team to maintain health & safety and cleanliness across the store
- Most importantly, having fun – this is your time to learn, develop and meet great people
A bit about you
A passion for coffee and people is just the start of what we\’re looking for. So, what else makes a great Barista?
- A positive outlook, can‑do attitude, and bags of personality
- A passion for delivering excellence in everything you do
- The communication skills to strike up a good conversation with our customers daily
- A hard‑working attitude and multi‑tasking skills
Benefits
- 50% Staff discount and a Free Core Drink whilst working, 25% off all Costa Coffee stores (discount card)
- Full, structured training including Barista, Brand Standards, Food Safety Level 2
- The potential opportunity to become a Barista Maestro along with the corresponding pay rise and senior duties in store
- We love to internally promote our staff so they grow with us, creating a long term career path
- Company Pension
- Holiday accrual system
- Refer a friend scheme and receive £150 per candidate (T&C\’s apply)
- 20% off Goldex Staycations on Thanet Coast (for 2 or more nights)
- Opportunity to volunteer for the Goldex and Costa Foundation
- Access to a range of local and national discounts with The Life Style Card
- Recognition opportunities: Hampers for Workiversary\’s, Store of the Month, Customer Feedback Award and Achievement Awards.
Essential Requirements
- Enthusiasm to execute outstanding customer service
- Friendly manner
- Communicate confidently with customers
- Flexible approach (ability to be multi‑skilled)
- Willingness to learn
- Ability to work within a team and individually
- Reliable & committed
- Flexible to be available for shifts
Desirable
- Worked within a customer facing environment
- Worked in the hospitality/retail industry
- Barista experience
A bit about us
At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. We\’re the No. 1 coffee brand in the UK for the 15th year in a row. Here, you\’ll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people. We celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.
This Costa store is owned & operated by Goldex Investments Ltd. We are an Award Winning Multi Brand Company with stores throughout the South East of England… our motto is \”Investing In The Future\” and that includes our staff. Our People Are What Makes Us Great!
Goldex Investments Group Ltd, established in 2005, is one of the UK\’s largest Costa Coffee franchisees and a diversified operator across hospitality, property and wellness sectors. With over 43 Costa stores and brands like Kaspa\’s Desserts, Goldex Workspace, and Goldex Fitness, the company employs 500+ staff nationwide. In 2025, Goldex became the UK Master Franchisee for Gong Cha, the global bubble tea brand. Known for award‑winning excellence and career development, Goldex also champions community support‑donating over £250,000 to charitable causes, including building a school in Ethiopia and a coffee growing community for 1,000+ children. Headquartered in Kent, Goldex continues to grow through innovation, integrity, and a people‑first culture. Learn more at goldexinvestments.com.
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Costa Coffee Barista employer: Goldex Investments Ltd
Contact Detail:
Goldex Investments Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Coffee Barista
✨Tip Number 1
Get to know your local Costa Coffee store! Pop in for a coffee and chat with the team. This shows your genuine interest and gives you a chance to learn about their vibe and what they value in a Barista.
✨Tip Number 2
Practice your coffee-making skills at home! Whether it’s perfecting your latte art or experimenting with different brews, showing that you’re passionate about coffee can really set you apart during interviews.
✨Tip Number 3
Brush up on your customer service skills! Think of examples from past experiences where you’ve gone above and beyond for customers. Being able to share these stories will highlight your friendly manner and commitment to excellence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the amazing benefits we offer at Costa Coffee.
We think you need these skills to ace Costa Coffee Barista
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Share why you’re excited about working at Costa and how you can bring that passion to our customers.
Highlight Your Customer Service Skills: We want to know how you connect with people! Use your application to showcase any previous experience in customer service and how you’ve made someone's day better with a smile or a friendly chat.
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for individuals who are warm, friendly, and ready to have fun while serving great coffee!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to see your enthusiasm and get you on board with the Costa family!
How to prepare for a job interview at Goldex Investments Ltd
✨Know Your Coffee
Before the interview, brush up on your coffee knowledge! Familiarise yourself with Costa's range of products, including their signature drinks and any seasonal specials. This will show your passion for coffee and help you engage in meaningful conversations during the interview.
✨Showcase Your People Skills
As a Barista, you'll be interacting with customers daily. Prepare to share examples of how you've provided excellent customer service in the past. Think about times when you turned a negative experience into a positive one, as this will highlight your friendly manner and communication skills.
✨Emphasise Teamwork
Costa Coffee values teamwork, so be ready to discuss your experiences working in a team environment. Share specific instances where you collaborated with others to achieve a common goal, and how you maintained a positive atmosphere even during busy shifts.
✨Bring Your Personality
Costa is all about warmth and personality, so let yours shine through! Be enthusiastic and approachable during the interview. A positive outlook and can-do attitude will resonate well with the interviewers, making you a memorable candidate.