At a Glance
- Tasks: Craft delicious coffee and create memorable moments for customers.
- Company: Join Costa Coffee, the UK's favourite coffee brand with a passionate team.
- Benefits: Enjoy 50% staff discount, free drinks, and structured training.
- Other info: Opportunities for career growth and community involvement.
- Why this job: Be part of a fun team while learning about coffee and customer service.
- Qualifications: A positive attitude, communication skills, and a willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. As a Costa Barista, you’ll not only enjoy the pride of working for the nation’s favourite coffee shop, but you’ll also receive great training and benefits.
A bit about the role:
- Day to day, you'll be making coffee that provides uplifting moments for our customers.
- Crafting great coffee that hits that sweet spot every time.
- Serving customers with a smile so they walk away happy and excited about their next visit.
- Soaking up all there is to know about Costa products – don’t forget our teas, frappes, seasonal ranges and much more.
- Working with your team to maintain health & safety and cleanliness across the store.
- Most importantly, having fun – this is your time to learn, develop and meet great people.
A bit about you:
- A passion for coffee and people is just the start of what we’re looking for.
- A positive outlook, can-do attitude, and bags of personality.
- A passion for delivering excellence in everything you do.
- The communication skills to strike up a good conversation with our customers daily.
- A hard-working attitude and multi-tasking skills.
Benefits:
- 50% Staff discount and a Free Core Drink whilst working, 25% off all Costa Coffee stores (discount card).
- Full, structured training including Barista, Brand Standards, Food Safety Level 2.
- The potential opportunity to become a Barista Maestro along with the corresponding pay rise and senior duties in store.
- We love to internally promote our staff so they grow with us, creating a long term career path.
- Company Pension.
- Holiday accrual system.
- Refer a friend scheme and receive £150 per candidate (T&C’s apply).
- 20% off Goldex Staycations on Thanet Coast (for 2 or more nights).
- Opportunity to volunteer for the Goldex and Costa Foundation.
- Access to a range of local and national discounts with The Life Style Card.
- Recognition opportunities: Hampers for Workiversary’s, Store of the Month, Customer Feedback Award and Achievement Awards.
Essential Requirements:
- Enthusiasm to execute outstanding customer service.
- Friendly manner.
- Communicate confidently with customers.
- Flexible approach (ability to be multi-skilled).
- Willingness to learn.
- Ability to work within a team and individually.
- Presentable and able to follow uniform brand standards.
- Reliable & committed.
- Flexible to be available for shifts.
Desirable:
- Worked within a customer facing environment.
- Worked in the hospitality/retail industry.
- Barista experience.
At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. We’re the No. 1 coffee brand in the UK for the 15th year in a row. Here, you’ll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people. We celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.
Barista in Kent employer: Goldex Investments Group
Contact Detail:
Goldex Investments Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista in Kent
✨Tip Number 1
Get to know Costa Coffee inside out! Familiarise yourself with their products, especially the coffee and seasonal ranges. This way, when you chat with the team during your interview, you can show off your passion and knowledge.
✨Tip Number 2
Practice your customer service skills! Think about how you would engage with customers and make their experience memorable. A friendly smile and a positive attitude go a long way in this role.
✨Tip Number 3
Be ready to showcase your teamwork skills! Costa values collaboration, so think of examples where you've worked well with others. This will help you stand out as a candidate who fits right into their warm and passionate culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Costa family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Barista in Kent
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share why you’re excited about the role and how you connect with Costa's mission to inspire others with great coffee.
Highlight Your Customer Service Skills: Costa is all about memorable moments for customers, so make sure to mention any experience you have in customer service. Talk about how you’ve made customers happy in the past and how you plan to do the same as a Barista.
Be Yourself: We want to see your personality! Don’t be afraid to let your unique traits come through in your application. Whether it’s your sense of humour or your friendly nature, show us what makes you, you!
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your amazing skills and passion for coffee right away!
How to prepare for a job interview at Goldex Investments Group
✨Know Your Coffee
Before your interview, brush up on your coffee knowledge! Familiarise yourself with Costa's range of products, including their signature drinks and seasonal offerings. This will show your passion for coffee and help you engage in meaningful conversations during the interview.
✨Showcase Your Personality
Costa Coffee values a friendly and warm approach, so let your personality shine through! Practice sharing stories that highlight your positive attitude and ability to connect with customers. Remember, they want to see how you can bring joy to their customers' experiences.
✨Demonstrate Team Spirit
Teamwork is key in a busy coffee shop environment. Be prepared to discuss examples of how you've successfully worked in a team before. Highlight your flexibility and willingness to support your colleagues, as this aligns perfectly with Costa's values.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a Barista. Prepare responses that showcase your problem-solving skills and ability to handle difficult situations with grace. This will demonstrate your commitment to delivering outstanding customer service.