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- Tasks: Craft delicious coffee and create memorable moments for customers.
- Company: Join Costa Coffee, the UK's favourite coffee shop with a passionate team.
- Benefits: Enjoy 50% staff discount, free drinks, and structured training.
- Other info: Opportunities for career growth and community involvement.
- Why this job: Be part of a fun team while learning about coffee and customer service.
- Qualifications: A passion for coffee, great communication skills, and a positive attitude.
The predicted salary is between 20000 - 25000 £ per year.
Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. As a Costa Barista, you’ll not only enjoy the pride of working for the nation’s favourite coffee shop, but you’ll also receive great training and benefits.
A bit about the role:
- Day to day, you'll be making coffee that provides uplifting moments for our customers. That means sustainably sourced beans and velvety milk coffee, topped with our signature art and delivered with your signature smile.
What’s involved?
- Crafting great coffee that hits that sweet spot every time
- Serving customers with a smile so they walk away happy and excited about their next visit
- Soaking up all there is to know about Costa products – don’t forget our teas, frappes, seasonal ranges and much more
- Working with your team to maintain health & safety and cleanliness across the store
- Most importantly, having fun – this is your time to learn, develop and meet great people
A bit about you:
- A passion for coffee and people is just the start of what we’re looking for.
- A positive outlook, can-do attitude, and bags of personality
- A passion for delivering excellence in everything you do
- The communication skills to strike up a good conversation with our customers daily
- A hard-working attitude and multi-tasking skills
Benefits:
- 50% Staff discount and a Free Core Drink whilst working, 25% off all Costa Coffee stores (discount card)
- Full, structured training including Barista, Brand Standards, Food Safety Level 2
- The potential opportunity to become a Barista Maestro along with the corresponding pay rise and senior duties in store
- We love to internally promote our staff so they grow with us, creating a long term career path
- Company Pension
- Holiday accrual system
- Refer a friend scheme and receive £150 per candidate (T&C’s apply)
- 20% off Goldex Staycations on Thanet Coast (for 2 or more nights)
- Opportunity to volunteer for the Goldex and Costa Foundation
- Access to a range of local and national discounts with The Life Style Card
- Recognition opportunities: Hampers for Workiversary’s, Store of the Month, Customer Feedback Award and Achievement Awards.
Essential Requirements:
- Enthusiasm to execute outstanding customer service
- Friendly manner
- Communicate confidently with customers
- Flexible approach (ability to be multi-skilled)
- Willingness to learn
- Ability to work within a team and individually
- Presentable and able to follow uniform brand standards
- Reliable & committed
- Flexible to be available for shifts
Desirable:
- Worked within a customer facing environment
- Worked in the hospitality/retail industry
- Barista experience
At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. We’re the No. 1 coffee brand in the UK for the 15th year in a row. Here, you’ll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people. We celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.
Barista in Hailsham employer: Goldex Investments Group
Contact Detail:
Goldex Investments Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista in Hailsham
✨Tip Number 1
Get to know Costa Coffee inside out! Familiarise yourself with their products, especially the coffee and seasonal ranges. This way, when you chat with the team during your interview, you can show off your passion and knowledge.
✨Tip Number 2
Practice your customer service skills! Think about how you would engage with customers and make their experience memorable. A friendly smile and a positive attitude go a long way in this role.
✨Tip Number 3
Be ready to showcase your teamwork skills! Costa values collaboration, so think of examples where you've worked well with others. This will help you stand out as a candidate who fits right into their warm and passionate culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Costa family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Barista in Hailsham
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Share why you’re excited about being a Barista and how you connect with customers over a great cup of coffee.
Highlight Your People Skills: Costa Coffee is all about creating memorable moments for customers. Make sure to mention any experience you have in customer service or teamwork, and how you enjoy making people smile!
Be Yourself: We want to see the real you! Don’t be afraid to show your personality in your application. Whether it’s a fun anecdote or your unique approach to customer service, let us know what makes you stand out.
Apply Through Our Website: Ready to take the plunge? We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at Goldex Investments Group
✨Know Your Coffee
Before your interview, brush up on your coffee knowledge! Familiarise yourself with Costa's range of products, from their signature blends to seasonal offerings. This will show your passion for coffee and help you engage in meaningful conversations during the interview.
✨Showcase Your Personality
Costa Coffee values a friendly and warm approach. Be sure to let your personality shine through in the interview. Share anecdotes that highlight your positive outlook and ability to connect with customers, as this is key to creating memorable moments for them.
✨Demonstrate Team Spirit
Teamwork is essential at Costa. Prepare examples of how you've successfully worked in a team environment before. Highlight your flexibility and willingness to support your colleagues, as this aligns perfectly with their values of collaboration and trust.
✨Prepare for Customer Scenarios
Think about potential customer service scenarios you might face as a Barista. Be ready to discuss how you would handle difficult situations or ensure customer satisfaction. This will demonstrate your commitment to delivering excellence and your problem-solving skills.