At a Glance
- Tasks: Make delicious coffee and create memorable moments for customers every day.
- Company: Join Costa Coffee, the UK's favourite coffee brand, known for passion and teamwork.
- Benefits: Enjoy 50% staff discount, free drinks, structured training, and career growth opportunities.
- Other info: Goldex Investments promotes inclusion and supports community initiatives.
- Why this job: Be part of a fun team, learn about coffee, and make customers smile.
- Qualifications: A positive attitude, communication skills, and a willingness to learn are essential.
Here at Costa
Coffee, we want to inspire the world to love great coffee. We’re all about
embracing passion, energy and teamwork to serve memorable moments for every one
of our customers. As a Costa Barista, you’ll not only enjoy the pride of
working for the nation’s favourite coffee shop, but you’ll also receive great
training and benefits. So, you’re sure to enjoy Costa Coffee as much as our
customers do.
A bit about the
role
Day to day, you'll be making coffee that provides
uplifting moments for our customers. That means sustainably sourced beans and
velvety milk coffee, topped with our signature art and delivered with your
signature smile.
What’s involved?
- Crafting great coffee that hits that sweet spot
every time - Serving customers with a smile so they walk away
happy and excited about their next visit - Soaking up all there is to know about Costa
products – don’t forget our teas, frappes, seasonal ranges and much more - Working with your team to maintain health &
safety and cleanliness across the store - Most importantly, having fun – this is your time
to learn, develop and meet great people
A bit about you
A passion for coffee and people is just the start of
what we’re looking for. So, what else makes a great Barista?
- A positive outlook, can-do attitude, and bags of
personality - A passion for delivering excellence in everything you
do - The communication skills to strike up a good
conversation with our customers daily - A hard-working attitude and multi-tasking skills
Benefits
- 50% Staff discount and a Free Core Drink whilst working, 25% off all Costa
Coffee stores (discount card) - Full, structured training including Barista, Brand Standards, Food
Safety Level 2 - The potential opportunity to become a Barista Maestro along with the
corresponding pay rise and senior duties in store - We love to internally promote our staff so they grow with us, creating
a long term career path - Company Pension
- Holiday accrual system
- Refer a friend scheme and receive £150 per candidate (T&C’s apply)
- 20% off Goldex Staycations on Thanet Coast (for 2 or more nights)
- Opportunity to volunteer for the Goldex and Costa Foundation
- Access to a range of local and national discounts with The Life Style
Card - Recognition opportunities: Hampers for Workiversary’s, Store of the
Month, Customer Feedback Award and Achievement Awards.
Essential
Requirements
- Enthusiasm to execute
outstanding customer service - Friendly manner
- Communicate confidently
with customers - Flexible approach
(ability to be multi-skilled) - Willingness to learn
- Ability to work within a
team and individually - Presentable and able to
follow uniform brand standards - Reliable & committed
- Flexible to be available
for shifts
Desirable
- Worked within a customer
facing environment - Worked in the
hospitality/retail industry - Barista experience
A bit about us
At the heart of
Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage.
We’re the No. 1 coffee brand in the UK for the 15th year in a row. Here, you’ll
be part of a genuine, passionate and warm team that shares a love for coffee
and a desire to deliver great experiences to our customers, communities and
people. We
celebrate inclusion and equality and believe everyone should bring their true
self to work. We advocate collaboration and transparency. And embrace
differences in all that we do.
This
Costa store is owned & operated by Goldex Investments Ltd. We are an Award Winning Multi
Brand Company with stores throughout the South East of England... our motto is
“Investing In The Future” and that includes our staff. Our People Are What
Makes Us Great!
Goldex Investments Group Ltd, established in 2005, is one of the UK’s largest Costa Coffee franchisees and a diversified operator across hospitality, property and wellness sectors. With over 43 Costa stores and brands like Kaspa’s Desserts, Goldex Workspace, and Goldex Fitness, the company employs 500+ staff nationwide. In 2025, Goldex became the UK Master Franchisee for Gong Cha, the global bubble tea brand. Known for award‑winning excellence and career development, Goldex also champions community support—donating over £250,000 to charitable causes, including building a school in Ethiopia a coffee growing community for 1,000+ children. Headquartered in Kent, Goldex continues to grow through innovation, integrity, and a people‑first culture. Learn more at goldexinvestments.com.
#J-18808-Ljbffr
Costa Coffee Barista employer: Goldex Investments Group Ltd
Goldex Investments Group Ltd is an excellent employer for those looking to thrive in the vibrant coffee culture of Gravesend. With a focus on exceptional training and development, employees enjoy a supportive work environment that encourages personal growth and offers generous staff discounts. Join us to not only craft delightful beverages but also to be part of a team that values joy and camaraderie in every cup served.
Contact Details:
Goldex Investments Group Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Costa Coffee Barista
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Goldex Investments Group Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Goldex Investments Group Ltd
Don't be shy about reaching out to Goldex Investments Group Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Costa Coffee Barista
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Goldex Investments Group Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Goldex Investments Group Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
