At a Glance
- Tasks: Make delicious coffee and create memorable moments for customers every day.
- Company: Join Costa Coffee, the UK's favourite coffee brand, known for passion and teamwork.
- Benefits: Enjoy 50% staff discount, free drinks, structured training, and career growth opportunities.
- Other info: Goldex Investments promotes inclusion and supports community initiatives.
- Why this job: Be part of a fun team, learn about coffee, and make customers smile.
- Qualifications: A positive attitude, communication skills, and a willingness to learn are essential.
Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. As a Costa Barista, you’ll not only enjoy the pride of working for the nation’s favourite coffee shop, but you’ll also receive great training and benefits. So, you’re sure to enjoy Costa Coffee as much as our customers do.
A bit about the role
Day to day, you'll be making coffee that provides uplifting moments for our customers. That means sustainably sourced beans and velvety milk coffee, topped with our signature art and delivered with your signature smile.
What’s involved?
- Crafting great coffee that hits that sweet spot every time
- Serving customers with a smile so they walk away happy and excited about their next visit
- Soaking up all there is to know about Costa products – don’t forget our teas, frappes, seasonal ranges and much more
- Working with your team to maintain health & safety and cleanliness across the store
- Most importantly, having fun – this is your time to learn, develop and meet great people
A bit about you
A passion for coffee and people is just the start of what we’re looking for. So, what else makes a great Barista?
- A positive outlook, can-do attitude, and bags of personality
- A passion for delivering excellence in everything you do
- The communication skills to strike up a good conversation with our customers daily
- A hard-working attitude and multi-tasking skills
Benefits
- 50% Staff discount and a Free Core Drink whilst working, 25% off all Costa Coffee stores (discount card)
- Full, structured training including Barista, Brand Standards, Food Safety Level 2
- The potential opportunity to become a Barista Maestro along with the corresponding pay rise and senior duties in store
- We love to internally promote our staff so they grow with us, creating a long term career path
- Company Pension
- Holiday accrual system
- Refer a friend scheme and receive £150 per candidate (T&C’s apply)
- 20% off Goldex Staycations on Thanet Coast (for 2 or more nights)
- Opportunity to volunteer for the Goldex and Costa Foundation
- Access to a range of local and national discounts with The Life Style Card
- Recognition opportunities: Hampers for Workiversary’s, Store of the Month, Customer Feedback Award and Achievement Awards.
Essential Requirements
- Enthusiasm to execute outstanding customer service
- Friendly manner
- Communicate confidently with customers
- Flexible approach (ability to be multi-skilled)
- Willingness to learn
- Ability to work within a team and individually
- Presentable and able to follow uniform brand standards
- Reliable & committed
- Flexible to be available for shifts
Desirable
- Worked within a customer facing environment
- Worked in the hospitality/retail industry
- Barista experience
Costa Coffee Barista employer: Goldex Investments Group Ltd
At Costa Coffee, we pride ourselves on being the nation's favourite coffee shop, where passion and teamwork create memorable moments for our customers. As a Barista, you'll benefit from comprehensive training, generous staff discounts, and opportunities for career advancement within a supportive and inclusive work culture. Join us in Kent, where your love for coffee and people can flourish, and be part of a company that values its employees and invests in their future.
Contact Detail:
Goldex Investments Group Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Costa Coffee Barista
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and products. Knowing the different types of coffee, teas, and seasonal offerings will not only impress during your interview but also show your genuine passion for the brand.
✨Tip Number 2
Demonstrate your customer service skills by engaging with baristas at your local Costa. Observe how they interact with customers and try to replicate that friendly, warm approach in your own interactions.
✨Tip Number 3
Showcase your teamwork abilities by discussing any previous experiences where you worked collaboratively in a fast-paced environment. Highlighting your adaptability and willingness to learn will resonate well with the hiring team.
✨Tip Number 4
Prepare to share your personal coffee story or favourite coffee experience during the interview. This adds a personal touch and demonstrates your enthusiasm for coffee culture, aligning with Costa's values.
We think you need these skills to ace Costa Coffee Barista
Some tips for your application 🫡
Show Your Passion for Coffee:In your application, express your enthusiasm for coffee and customer service. Mention any relevant experience or personal stories that highlight your love for coffee and how it drives you to provide excellent service.
Highlight Teamwork Skills:Costa Coffee values teamwork, so be sure to include examples of how you've successfully worked in a team environment. Discuss your ability to collaborate and support your colleagues to create a positive atmosphere.
Demonstrate Communication Skills:Since the role involves interacting with customers, showcase your communication skills in your application. Use clear and friendly language, and consider including an example of a time when you effectively engaged with customers.
Tailor Your CV:Make sure your CV is tailored to the Barista position. Highlight any previous experience in hospitality or retail, and emphasise your ability to multitask and maintain high standards of cleanliness and safety.
How to prepare for a job interview at Goldex Investments Group Ltd
✨Show Your Passion for Coffee
Make sure to express your love for coffee during the interview. Share any experiences you have with coffee, whether it's brewing at home or trying different blends. This will demonstrate your enthusiasm and align with Costa Coffee's values.
✨Emphasise Customer Service Skills
Highlight your experience in customer-facing roles and your ability to create memorable moments for customers. Be ready to share examples of how you've gone above and beyond to ensure customer satisfaction.
✨Demonstrate Teamwork
Costa Coffee values teamwork, so be prepared to discuss how you work well with others. Share specific instances where you collaborated with a team to achieve a common goal, especially in a fast-paced environment.
✨Prepare for Common Interview Questions
Anticipate questions related to your flexibility, willingness to learn, and how you handle busy shifts. Practising your responses can help you feel more confident and articulate during the interview.
