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- Tasks: Make delicious coffee and serve customers with a smile every day.
- Company: Join Costa Coffee, the UK's favourite coffee shop, known for passion and teamwork.
- Benefits: Enjoy 50% staff discount, free drinks, structured training, and career growth opportunities.
- Why this job: Be part of a fun team, learn about coffee, and create memorable moments for customers.
- Qualifications: A positive attitude, communication skills, and a willingness to learn are essential.
- Other info: Goldex Investments champions community support and offers a people-first culture.
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Here at Costa
Coffee, we want to inspire the world to love great coffee. We’re all about
embracing passion, energy and teamwork to serve memorable moments for every one
of our customers. As a Costa Barista, you’ll not only enjoy the pride of
working for the nation’s favourite coffee shop, but you’ll also receive great
training and benefits. So, you’re sure to enjoy Costa Coffee as much as our
customers do.
A bit about the
role
Day to day, you\’ll be making coffee that provides
uplifting moments for our customers. That means sustainably sourced beans and
velvety milk coffee, topped with our signature art and delivered with your
signature smile.
What’s involved?
- Crafting great coffee that hits that sweet spot
every time - Serving customers with a smile so they walk away
happy and excited about their next visit - Soaking up all there is to know about Costa
products – don’t forget our teas, frappes, seasonal ranges and much more - Working with your team to maintain health &
safety and cleanliness across the store - Most importantly, having fun – this is your time
to learn, develop and meet great people
A bit about you
A passion for coffee and people is just the start of
what we’re looking for. So, what else makes a great Barista?
- A positive outlook, can-do attitude, and bags of
personality - A passion for delivering excellence in everything you
do - The communication skills to strike up a good
conversation with our customers daily - A hard-working attitude and multi-tasking skills
- 50% Staff discount and a Free Core Drink whilst working, 25% off all Costa
Coffee stores (discount card) - Full, structured training including Barista, Brand Standards, Food
Safety Level 2 - The potential opportunity to become a Barista Maestro along with the
corresponding pay rise and senior duties in store - We love to internally promote our staff so they grow with us, creating
a long term career path - Company Pension
- Holiday accrual system
- Refer a friend scheme and receive £150 per candidate (T&C’s apply)
- 20% off Goldex Staycations on Thanet Coast (for 2 or more nights)
- Opportunity to volunteer for the Goldex and Costa Foundation
- Access to a range of local and national discounts with The Life Style
Card - Recognition opportunities: Hampers for Workiversary’s, Store of the
Month, Customer Feedback Award and Achievement Awards. - Enthusiasm to execute
outstanding customer service - Friendly manner
- Communicate confidently
with customers - Flexible approach
(ability to be multi-skilled) - Willingness to learn
- Ability to work within a
team and individually - Presentable and able to
follow uniform brand standards - Flexible to be available
for shifts - Worked within a customer
facing environment - Worked in the
hospitality/retail industry
A bit about us
At the heart of
Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage.
We’re the No. 1 coffee brand in the UK for the 15th year in a row. Here, you’ll
be part of a genuine, passionate and warm team that shares a love for coffee
and a desire to deliver great experiences to our customers, communities and
people. We
celebrate inclusion and equality and believe everyone should bring their true
self to work. We advocate collaboration and transparency. And embrace
differences in all that we do .
This
Costa store is owned & operated by Goldex Investments Ltd. We are an Award Winning Multi
Brand Company with stores throughout the South East of England… our motto is
“ Investing In The Future ” and that includes our staff. Our People Are What
Makes Us Great!
Goldex Investments Group Ltd, established in 2005, is one of the UK’s largest Costa Coffee franchisees and a diversified operator across hospitality, property and wellness sectors. With over 43 Costa stores and brands like Kaspa’s Desserts, Goldex Workspace, and Goldex Fitness, the company employs 500+ staff nationwide. In 2025, Goldex became the UK Master Franchisee for Gong Cha, the global bubble tea brand. Known for award-winning excellence and career development, Goldex also champions community support—donating over £250,000 to charitable causes, including building a school in Ethiopia a coffee growing community for 1,000+ children. Headquartered in Kent, Goldex continues to grow through innovation, integrity, and a people-first culture. Learn more at goldexinvestments.com .
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Costa Coffee Barista employer: Goldex Investments Group Ltd
Contact Detail:
Goldex Investments Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Coffee Barista
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and products. Knowing the different types of coffee, teas, and seasonal offerings will not only impress during your interview but also show your genuine passion for the brand.
✨Tip Number 2
Demonstrate your customer service skills by engaging with customers in a friendly manner. Practising how to strike up conversations can help you feel more confident when interacting with customers, which is key for a Barista role.
✨Tip Number 3
Showcase your teamwork abilities by discussing past experiences where you've successfully collaborated with others. Costa values a team-oriented approach, so highlighting your ability to work well with colleagues will be beneficial.
✨Tip Number 4
Be prepared to share your enthusiasm for coffee and the hospitality industry. Your passion can set you apart from other candidates, so think about what excites you about being a Barista and convey that energy during your interactions.
We think you need these skills to ace Costa Coffee Barista
Some tips for your application 🫡
Show Your Passion: In your application, express your enthusiasm for coffee and customer service. Mention any previous experience in hospitality or retail, and how it has shaped your love for creating memorable moments for customers.
Highlight Teamwork Skills: Costa Coffee values teamwork, so be sure to include examples of how you've successfully worked in a team environment. Discuss your ability to collaborate and support colleagues to maintain a positive atmosphere.
Demonstrate Communication Skills: Since the role involves interacting with customers daily, showcase your communication skills. Provide examples of how you’ve engaged with customers in the past, ensuring they feel valued and appreciated.
Tailor Your CV: Make sure your CV is tailored to the Barista role. Highlight relevant experiences, skills, and any training that aligns with Costa Coffee's values of passion, warmth, trust, and courage.
How to prepare for a job interview at Goldex Investments Group Ltd
✨Show Your Passion for Coffee
Make sure to express your love for coffee during the interview. Share any experiences you have with coffee, whether it's brewing at home or trying different blends. This will demonstrate your enthusiasm and align with Costa Coffee's values.
✨Emphasise Customer Service Skills
Highlight your ability to engage with customers and provide excellent service. Prepare examples of how you've made a positive impact on customer experiences in previous roles, as this is crucial for a Barista position.
✨Demonstrate Teamwork
Costa Coffee values teamwork, so be ready to discuss how you work well with others. Share specific instances where you collaborated with colleagues to achieve a common goal or improve service.
✨Prepare for Practical Questions
Expect questions about handling busy periods and multitasking. Think of scenarios where you've successfully managed multiple tasks under pressure, as this will show your readiness for the fast-paced environment of a coffee shop.