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For Companies At a Glance
- Tasks: Make delicious coffee and serve customers with a smile every day.
- Company: Join Costa Coffee, the UK's favourite coffee brand, known for passion and teamwork.
- Benefits: Enjoy 50% staff discount, free drinks, structured training, and career growth opportunities.
- Why this job: Be part of a fun team, learn about coffee, and create memorable moments for customers.
- Qualifications: A positive attitude, communication skills, and a willingness to learn are essential.
- Other info: Goldex Investments champions community support and offers a people-first culture.
Here at Costa
Coffee, we want to inspire the world to love great coffee. We’re all about
embracing passion, energy and teamwork to serve memorable moments for every one
of our customers. As a Costa Barista, you’ll not only enjoy the pride of
working for the nation’s favourite coffee shop, but you’ll also receive great
training and benefits. So, you’re sure to enjoy Costa Coffee as much as our
customers do.
A bit about the
role
Day to day, you\’ll be making coffee that provides
uplifting moments for our customers. That means sustainably sourced beans and
velvety milk coffee, topped with our signature art and delivered with your
signature smile.
What’s involved?
- Crafting great coffee that hits that sweet spot
every time - Serving customers with a smile so they walk away
happy and excited about their next visit - Soaking up all there is to know about Costa
products – don’t forget our teas, frappes, seasonal ranges and much more - Working with your team to maintain health &
safety and cleanliness across the store - Most importantly, having fun – this is your time
to learn, develop and meet great people
A bit about you
A passion for coffee and people is just the start of
what we’re looking for. So, what else makes a great Barista?
- A positive outlook, can-do attitude, and bags of
personality - A passion for delivering excellence in everything you
do - The communication skills to strike up a good
conversation with our customers daily - A hard-working attitude and multi-tasking skills
Benefits
- 50% Staff discount and a Free Core Drink whilst working, 25% off all Costa
Coffee stores (discount card) - Full, structured training including Barista, Brand Standards, Food
Safety Level 2 - The potential opportunity to become a Barista Maestro along with the
corresponding pay rise and senior duties in store - We love to internally promote our staff so they grow with us, creating
a long term career path - Company Pension
- Holiday accrual system
- Refer a friend scheme and receive £150 per candidate (T&C’s apply)
- 20% off Goldex Staycations on Thanet Coast (for 2 or more nights)
- Opportunity to volunteer for the Goldex and Costa Foundation
- Access to a range of local and national discounts with The Life Style
Card - Recognition opportunities: Hampers for Workiversary’s, Store of the
Month, Customer Feedback Award and Achievement Awards.
Essential
Requirements
- Enthusiasm to execute
outstanding customer service - Friendly manner
- Communicate confidently
with customers - Flexible approach
(ability to be multi-skilled) - Willingness to learn
- Ability to work within a
team and individually - Presentable and able to
follow uniform brand standards - Reliable & committed
- Flexible to be available
for shifts
Desirable
- Worked within a customer
facing environment - Worked in the
hospitality/retail industry - Barista experience
A bit about us
At the heart of
Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage.
We’re the No. 1 coffee brand in the UK for the 15th year in a row. Here, you’ll
be part of a genuine, passionate and warm team that shares a love for coffee
and a desire to deliver great experiences to our customers, communities and
people. We
celebrate inclusion and equality and believe everyone should bring their true
self to work. We advocate collaboration and transparency. And embrace
differences in all that we do .
This
Costa store is owned & operated by Goldex Investments Ltd. We are an Award Winning Multi
Brand Company with stores throughout the South East of England… our motto is
“ Investing In The Future ” and that includes our staff. Our People Are What
Makes Us Great!
Goldex Investments Group Ltd, established in 2005, is one of the UK’s largest Costa Coffee franchisees and a diversified operator across hospitality, property and wellness sectors. With over 43 Costa stores and brands like Kaspa’s Desserts, Goldex Workspace, and Goldex Fitness, the company employs 500+ staff nationwide. In 2025, Goldex became the UK Master Franchisee for Gong Cha, the global bubble tea brand. Known for award-winning excellence and career development, Goldex also champions community support—donating over £250,000 to charitable causes, including building a school in Ethiopia a coffee growing community for 1,000+ children. Headquartered in Kent, Goldex continues to grow through innovation, integrity, and a people-first culture. Learn more at goldexinvestments.com .
Costa Coffee Barista employer: Goldex Investments Group Ltd
Contact Detail:
Goldex Investments Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Coffee Barista
✨Tip Number 1
Show your passion for coffee! When you meet with the hiring team, share your favourite coffee experiences or what makes a great cup of coffee for you. This will demonstrate your enthusiasm and align with Costa's values.
✨Tip Number 2
Brush up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. Being able to articulate these moments will highlight your ability to deliver outstanding service.
✨Tip Number 3
Familiarise yourself with Costa's product range. Knowing about their coffees, teas, and seasonal offerings can give you an edge in discussions during the interview, showing that you're proactive and genuinely interested in the brand.
✨Tip Number 4
Demonstrate your teamwork skills. Prepare to discuss how you've successfully worked in a team environment before, as collaboration is key at Costa. Share specific examples that showcase your ability to contribute positively to a team dynamic.
We think you need these skills to ace Costa Coffee Barista
Some tips for your application 🫡
Show Your Passion for Coffee: In your application, express your enthusiasm for coffee and customer service. Mention any relevant experience or personal stories that highlight your love for coffee and how it drives you to provide excellent service.
Highlight Teamwork Skills: Costa Coffee values teamwork, so be sure to include examples of how you've successfully worked in a team environment. Discuss your ability to collaborate with others and contribute positively to a team dynamic.
Demonstrate Communication Skills: Since the role involves interacting with customers daily, showcase your communication skills in your application. Provide examples of how you've engaged with customers or resolved issues effectively in previous roles.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for the Barista position at Costa Coffee. Use keywords from the job description and align your experiences with the responsibilities and qualities they are looking for.
How to prepare for a job interview at Goldex Investments Group Ltd
✨Show Your Passion for Coffee
Make sure to express your love for coffee during the interview. Share any experiences you have with coffee-making or your favourite types of coffee. This will demonstrate your enthusiasm and align with Costa Coffee's values.
✨Emphasise Customer Service Skills
Highlight your ability to engage with customers and provide excellent service. Prepare examples of how you've made customers feel valued in previous roles, as this is crucial for a Barista position.
✨Demonstrate Teamwork
Costa Coffee values teamwork, so be ready to discuss how you work well with others. Share specific instances where you collaborated with colleagues to achieve a common goal or improve customer satisfaction.
✨Prepare for Practical Questions
Expect questions about handling busy periods and multitasking. Think of scenarios where you've successfully managed multiple tasks at once, as this will show your readiness for the fast-paced environment of a coffee shop.