At a Glance
- Tasks: Craft delicious coffee and create uplifting moments for customers.
- Company: Join Costa Coffee, the UK's No. 1 coffee brand with a people-first culture.
- Benefits: Enjoy 50% staff discount, free drinks, and opportunities for career growth.
- Other info: Flexible shifts, structured training, and recognition opportunities await you.
- Why this job: Be part of a fun team, learn new skills, and make great connections.
- Qualifications: Passion for coffee, excellent communication, and a positive attitude.
The predicted salary is between 28000 - 28000 £ per year.
A bit about the role
Day to day, you'll be making coffee that provides uplifting moments for our customers.
That means sustainably sourced beans and velvety milk coffee, topped with our signature art and delivered with your signature smile.
What’s involved?
- Crafting great coffee that hits that sweet spot every time
- Serving customers with a smile so they walk away happy and excited about their next visit
- Soaking up all there is to know about Costa products – don’t forget our teas, frappes, seasonal ranges and much more
- Working with your team to maintain health & safety and cleanliness across the store
- Most importantly, having fun – this is your time to learn, develop and meet great people
- A bit about you
A passion for coffee and people is just the start of what we’re looking for. So, what else makes a great Barista?
- A positive outlook, can‑do attitude, and bags of personality
- A passion for delivering excellence in everything you do
- The communication skills to strike up a good conversation with our customers daily
- A hard‑working attitude and multi‑tasking skills
Benefits
- 50% staff discount and a free core drink whilst working, 25% off all Costa Coffee stores (discount card)
- Full, structured training including Barista, Brand Standards, Food Safety Level 2
- The potential opportunity to become a Barista Maestro along with the corresponding pay rise and senior duties in store
- We love to internally promote our staff so they grow with us, creating a long‑term career path
- Company pension
- Holiday accrual system
- Refer a friend scheme and receive £150 per candidate (T&C’s apply)
- 20% off Goldex Staycations on Thanet Coast (for 2 or more nights)
- Opportunity to volunteer for the Goldex and Costa Foundation
- Access to a range of local and national discounts with The Life Style Card
- Recognition opportunities: Hampers for Workiversary’s, Store of the Month, Customer Feedback Award and Achievement Awards.
Essential Requirements
- Enthusiasm to execute outstanding customer service
- Friendly manner
- Communicate confidently with customers
- Flexible approach (ability to be multi‑skilled)
- Willingness to learn
- Ability to work within a team and individually
- Presentable and able to follow uniform brand standards
- Reliable & committed
- Flexible to be available for shifts
Desirable
- Worked within a customer facing environment
- Worked in the hospitality/retail industry
- Barista experience
- A bit about us
At the heart of Costa Coffee are our values.
We believe in Passion, Warmth, Trust and Courage.
We’re the No. 1 coffee brand in the UK for the 15th year in a row, and we celebrate inclusion and equality, encouraging everyone to bring their true selves to work.
This Costa store is owned & operated by Goldex Investments Ltd, a leading Costa franchisee with over 43 Costa stores and a diversified portfolio across hospitality, property and wellness sectors.
Goldex continues to grow through innovation, integrity and a people‑first culture.
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Contact Details:
Goldex Investments Group Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Barista
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Goldex Investments Group Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Goldex Investments Group Ltd
Don't be shy about reaching out to Goldex Investments Group Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Barista
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Goldex Investments Group Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Goldex Investments Group Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
