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For Companies At a Glance
- Tasks: Craft delicious coffee and create memorable moments for customers.
- Company: Join the UK's favourite coffee brand with a passionate team.
- Benefits: Enjoy 50% staff discount, free drinks, and career growth opportunities.
- Why this job: Be part of a fun environment while learning about coffee and customer service.
- Qualifications: A positive attitude, great communication skills, and a willingness to learn.
- Other info: Opportunities for recognition and community involvement through Goldex.
The predicted salary is between 11 - 14 £ per hour.
Here at Costa Coffee, we want to inspire the world to love great coffee. We're all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. As a Costa Barista, you'll not only enjoy the pride of working for the nation's favourite coffee shop, but you'll also receive great training and benefits.
A Bit About The Role
Day to day, you'll be making coffee that provides uplifting moments for our customers. That means sustainably sourced beans and velvety milk coffee, topped with our signature art and delivered with your signature smile.
What's involved?
- Crafting great coffee that hits that sweet spot every time
- Serving customers with a smile so they walk away happy and excited about their next visit
- Soaking up all there is to know about Costa products, don’t forget our teas, frappes, seasonal ranges and much more
- Working with your team to maintain health & safety and cleanliness across the store
- Most importantly, having fun – this is your time to learn, develop and meet great people
A Bit About You
A passion for coffee and people is just the start of what we're looking for. So, what else makes a great Barista?
- A positive outlook, can-do attitude, and bags of personality
- A passion for delivering excellence in everything you do
- The communication skills to strike up a good conversation with our customers daily
- A hard-working attitude and multi-tasking skills
Benefits
- 50% Staff discount and a Free Core Drink whilst working, 25% off all Costa Coffee stores (discount card)
- Full, structured training including Barista, Brand Standards, Food Safety Level 2
- The potential opportunity to become a Barista Maestro along with the corresponding pay rise and senior duties in store
- We love to internally promote our staff so they grow with us, creating a long term career path
- Company Pension
- Holiday accrual system
- Refer a friend scheme and receive £150 per candidate (T&Cs apply)
- 20% off Goldex Staycations on Thanet Coast (for 2 or more nights)
- Opportunity to volunteer for the Goldex and Costa Foundation
- Access to a range of local and national discounts with The Life Style Card
- Recognition opportunities: Hampers for Workiversarys, Store of the Month, Customer Feedback Award and Achievement Awards.
Essential Requirements
- Enthusiasm to execute outstanding customer service
- Friendly manner
- Communicate confidently with customers
- Flexible approach (ability to be multi-skilled)
- Willingness to learn
- Ability to work within a team and individually
- Presentable and able to follow uniform brand standards
- Reliable & committed
- Flexible to be available for shifts
Desirable
- Worked within a customer facing environment
- Worked in the hospitality/retail industry
- Barista experience
A Bit About Us
At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. We're the No. 1 coffee brand in the UK for the 15th year in a row. Here, you'll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people. We celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.
Costa Coffee Barista in Gillingham employer: Goldex Group
Contact Detail:
Goldex Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Coffee Barista in Gillingham
✨Tip Number 1
Get to know Costa Coffee inside out! Familiarise yourself with our products, from the classic coffees to seasonal specials. This way, when you chat with us during the interview, you can show off your passion and knowledge about what we do.
✨Tip Number 2
Bring your personality to the table! We love a positive attitude and a friendly smile. During your interview, let your enthusiasm shine through – it’s all about making that connection with us and showing how you can contribute to our team spirit.
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for someone. Share these stories with us in your interview to demonstrate your commitment to delivering excellence and creating memorable moments for our customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Costa family. We can’t wait to see your application!
We think you need these skills to ace Costa Coffee Barista in Gillingham
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Share why you’re excited about working at Costa and how you can bring that passion to our customers.
Highlight Your People Skills: As a Barista, you'll be chatting with customers all day. Make sure to mention any experience you have in customer service or teamwork. We want to see that you can connect with people and create memorable moments!
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Whether it’s your unique style or your quirky sense of humour, we want to know the real you!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s super easy and ensures we see your application right away. We can’t wait to hear from you!
How to prepare for a job interview at Goldex Group
✨Show Your Passion for Coffee
Make sure to express your love for coffee during the interview. Share your favourite coffee experiences or what you enjoy about being a barista. This will show that you’re genuinely interested in the role and the brand.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this aligns perfectly with Costa's values of warmth and passion.
✨Be Ready to Talk Teamwork
Costa Coffee thrives on teamwork, so be prepared to discuss how you work well with others. Share specific instances where you collaborated with colleagues to achieve a common goal, highlighting your flexible approach.
✨Practice Your Communication Skills
Since you'll be interacting with customers daily, practice your conversational skills. Role-play with a friend to get comfortable chatting about coffee, Costa products, and engaging with customers in a friendly manner.
