At a Glance
- Tasks: Craft delicious coffee and create memorable experiences for customers.
- Company: Join the UK's favourite coffee brand with a passionate team.
- Benefits: Enjoy 50% staff discount, free drinks, and career growth opportunities.
- Why this job: Be part of a fun team while learning valuable skills in hospitality.
- Qualifications: Positive attitude, great communication skills, and a willingness to learn.
- Other info: Opportunities for promotions and community involvement through volunteering.
Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. As a Costa Barista, you’ll not only enjoy the pride of working for the nation’s favourite coffee shop, but you’ll also receive great training and benefits.
A Bit About the Role
- Crafting great coffee that hits that sweet spot every time
- Serving customers with a smile so they walk away happy and excited about their next visit
- Learning all about Costa products – teas, frappes, seasonal ranges and more
- Working with your team to maintain health & safety and cleanliness across the store
- Having fun – this is your time to learn, develop and meet great people
A Bit About You
- A positive outlook, can-do attitude, and bags of personality
- A passion for delivering excellence in everything you do
- The communication skills to strike up a good conversation with our customers daily
- A hard-working attitude and multi-tasking skills
Benefits
- 50% staff discount and a free core drink while working, 25% off all Costa Coffee stores (discount card)
- Full, structured training – including Barista, Brand Standards, Food Safety Level 2
- The potential opportunity to become a Barista Maestro with a corresponding pay rise and senior duties in store
- Internal promotion opportunities to grow with us, creating a long-term career path
- Company pension
- Holiday accrual system
- Refer a friend scheme – receive £150 per candidate (T&Cs apply)
- 20% off Goldex staycations on Thanet Coast (for 2 or more nights)
- Opportunity to volunteer for the Goldex and Costa Foundation
- Access to local and national discounts via The Life Style Card
- Recognition opportunities: hampers for work anniversaries, Store of the Month, Customer Feedback Award and Achievement Awards
Essential Requirements
- Enthusiasm to execute outstanding customer service
- Friendly manner
- Communicate confidently with customers
- Flexible approach (ability to be multi-skilled)
- Willingness to learn
- Ability to work within a team and individually
- Presentable and able to follow uniform brand standards
- Reliable & committed
- Flexible to be available for shifts
Desirable
- Worked within a customer-facing environment
- Worked in the hospitality/retail industry
- Barista experience
A Bit About Us
At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. We’re the No. 1 coffee brand in the UK for the 15th year in a row. Here, you’ll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people. We celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency and embrace differences in all that we do.
Costa Coffee Barista in East Grinstead employer: Goldex Group
Contact Detail:
Goldex Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Coffee Barista in East Grinstead
✨Tip Number 1
Get to know Costa Coffee inside out! Familiarise yourself with their products, values, and what makes them tick. This way, when you chat with the team during your interview, you can show off your passion for coffee and customer service.
✨Tip Number 2
Practice your people skills! As a Barista, you'll be chatting with customers all day, so brush up on your conversation starters and friendly banter. A warm smile and a positive attitude can go a long way in making a great impression.
✨Tip Number 3
Don’t just apply anywhere – head over to our website and submit your application directly! This shows you're genuinely interested in joining the Costa family and helps us keep track of your application more easily.
✨Tip Number 4
Be ready to showcase your teamwork skills! Costa thrives on collaboration, so think of examples where you've worked well with others. Whether it’s in a previous job or a group project, having these stories at the ready will help you stand out.
We think you need these skills to ace Costa Coffee Barista in East Grinstead
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Share why you want to be a Barista at Costa and how you can contribute to creating memorable moments for our customers.
Highlight Your Customer Service Skills: Costa is all about delivering outstanding customer service. Make sure to include examples of your previous experiences where you've gone above and beyond for customers. We want to see that friendly manner and can-do attitude!
Be Yourself: We value authenticity, so don’t be afraid to show your personality in your application. Whether it’s your unique communication style or your enthusiasm for teamwork, let us know what makes you, you!
Apply Through Our Website: To make sure your application gets to the right place, apply directly through our website. It’s quick and easy, and we can’t wait to see what you bring to the Costa team!
How to prepare for a job interview at Goldex Group
✨Know Your Coffee
Before the interview, brush up on your coffee knowledge! Familiarise yourself with Costa's menu, including their seasonal offerings and popular drinks. This shows your passion for the brand and helps you engage in meaningful conversations during the interview.
✨Show Off Your Personality
Costa Coffee values a friendly and warm approach, so let your personality shine through! Practice sharing anecdotes that highlight your positive attitude and ability to connect with customers. Remember, they want to see how you can bring joy to their customers' experiences.
✨Demonstrate Team Spirit
Teamwork is key at Costa, so be ready to discuss your experiences working in a team. Think of examples where you collaborated effectively or helped resolve conflicts. This will show that you understand the importance of working together to create memorable moments for customers.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones about training opportunities, team culture, or how they celebrate achievements. This not only shows your interest but also helps you determine if this is the right fit for you!