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For Companies At a Glance
- Tasks: Lead a team of baristas and ensure top-notch customer service in a vibrant coffee shop.
- Company: Renowned coffee franchise with a focus on quality and community.
- Benefits: Competitive pay, yearly bonuses, discounts, and training opportunities.
- Why this job: Join a passionate team and enhance your leadership skills while serving great coffee.
- Qualifications: Supervisory experience and a love for coffee and customer service.
- Other info: Exciting work environment with plenty of perks and growth potential.
The predicted salary is between 28800 - 43200 £ per year.
A prominent coffee franchise operator in East Grinstead is seeking an Assistant Store Manager to help oversee store operations, deliver exceptional customer service, and lead a team of baristas.
The ideal candidate will be passionate about coffee, have supervisory experience, and demonstrate strong customer service skills.
This role offers competitive pay, a yearly performance bonus, and numerous employee perks, including discounts and training opportunities.
Assistant Store Manager - Lead Team & Customer Experience in East Grinstead employer: Goldex Group
Contact Detail:
Goldex Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Lead Team & Customer Experience in East Grinstead
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations in-store, like dealing with a difficult customer or training a new barista. Being prepared with real-life examples will make you stand out during the interview.
✨Tip Number 3
Don’t forget to showcase your passion for coffee! Share your favourite brews or experiences in the coffee world during your chat. It’ll show that you’re not just looking for any job, but that you genuinely care about the brand and its customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you on board!
We think you need these skills to ace Assistant Store Manager - Lead Team & Customer Experience in East Grinstead
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share any relevant experiences or stories that highlight your enthusiasm for the beverage and how it connects to your customer service skills.
Highlight Your Supervisory Experience: Make sure to mention any previous roles where you’ve led a team. We want to see how you’ve motivated others and created a positive work environment, so don’t hold back on those examples!
Tailor Your Application: Take a moment to customise your application for this role. Use keywords from the job description to show us you understand what we’re looking for in an Assistant Store Manager. It’ll make your application stand out!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Goldex Group
✨Know Your Coffee!
Make sure you brush up on your coffee knowledge before the interview. Understand different types of coffee beans, brewing methods, and what makes a great cup of coffee. This will not only show your passion but also demonstrate your commitment to delivering exceptional customer service.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Think about how you motivated your team or improved customer experiences. This will help you illustrate your supervisory experience effectively.
✨Practice Customer Service Scenarios
Anticipate questions related to customer service and think through how you would handle various scenarios. For instance, how would you deal with an unhappy customer? Practising these responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's culture, team dynamics, or training opportunities. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
