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- Tasks: Maintain the hotel and estate, ensuring everything runs smoothly for guests.
- Company: Join a prestigious luxury country house hotel in the beautiful Surrey countryside.
- Benefits: Enjoy a competitive salary, training opportunities, discounts, and complimentary stays.
- Why this job: Be part of a skilled team, enhance your skills, and make a real impact on guest experiences.
- Qualifications: Must have a relevant trade qualification and previous experience in a high-end environment.
- Other info: Full driving licence and own transport required; flexible shift work involved.
The predicted salary is between 26000 - 39000 £ per year.
We are proud to be partnering once again with one of the UK's most exclusive luxury country house hotels, tucked away in the stunning Surrey countryside. They are now looking for a dedicated and hands-on Shift Engineer to join their talented team and help keep everything running smoothly behind the scenes.
This role is ideal for someone who is trade-qualified, well-presented, and confident enough to assist guests when needed. You will be joining a strong and well-skilled maintenance team who are essential in ensuring the highest standards across the estate.
You must have a full driving licence and your own transport.
You’ll be wondering what’s in it for you as a Shift Engineer:
- £32,500 per annum plus £4,000 service charge
- Working 40 hours per week across 5 days
- Outstanding training and development opportunities
- Competitive private pension scheme
- Rental deposit scheme
- Employee social events
- Seasonal ticket loan
- Discounts in various high street and online shops
- Complimentary stays including breakfast across the group
- F&B discount at selected restaurants within the group
Responsibilities as a Shift Engineer:
- Carrying out day-to-day general maintenance across the hotel and estate, including guest rooms, public areas, and back-of-house areas
- Responding swiftly and efficiently to maintenance requests from guests and staff
- Supporting planned preventative maintenance and ensuring safety standards are met
- Working a rota of early, mid and late shifts across 5 days per week
- Communicating clearly and professionally with other departments and guests when required
- Using your technical knowledge and practical experience to help keep the hotel in impeccable condition
We are looking for someone with:
- A relevant trade qualification (electrical, plumbing, or similar)
- A smart and professional appearance
- Great communication skills and the confidence to interact with guests if needed
- Previous experience in a high-end or hotel environment
- A flexible and proactive approach to shift work
PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE.
Contact Detail:
Goldenkeys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Engineer
✨Tip Number 1
Familiarise yourself with the specific maintenance needs of luxury hotels. Research common issues faced in high-end establishments and be prepared to discuss how your skills can address these challenges during the interview.
✨Tip Number 2
Network with professionals in the hospitality industry. Attend local events or join online forums where you can connect with current or former employees of luxury hotels, as they may provide insights or even referrals for the Shift Engineer position.
✨Tip Number 3
Prepare to showcase your hands-on experience. Be ready to share specific examples of past maintenance projects you've completed, especially in high-pressure environments, to demonstrate your ability to handle the demands of this role.
✨Tip Number 4
Highlight your customer service skills. Since you'll be interacting with guests, think of ways to illustrate your ability to maintain professionalism and a positive attitude, even when addressing maintenance issues.
We think you need these skills to ace Shift Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant trade qualifications and experience in maintenance roles, especially in high-end environments. Emphasise your skills in electrical, plumbing, or similar trades.
Craft a Strong Cover Letter: Write a cover letter that showcases your hands-on experience and ability to respond to maintenance requests efficiently. Mention your communication skills and how you can interact confidently with guests.
Highlight Relevant Experience: In your application, detail any previous roles where you worked in a hotel or luxury environment. Include specific examples of how you maintained high standards and responded to guest needs.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Goldenkeys
✨Showcase Your Trade Qualifications
Make sure to highlight your relevant trade qualifications during the interview. Be prepared to discuss specific projects or tasks where you applied your skills, especially in electrical or plumbing work.
✨Demonstrate Your Communication Skills
Since this role involves interacting with guests and other departments, practice clear and professional communication. Think of examples where you've successfully resolved issues or communicated effectively in a previous job.
✨Prepare for Scenario Questions
Expect questions about how you would handle maintenance requests or emergencies. Prepare scenarios from your past experience that demonstrate your problem-solving abilities and proactive approach.
✨Research the Hotel's Standards
Familiarise yourself with the hotel's reputation and standards. Understanding their commitment to luxury and guest satisfaction will help you align your answers with their values during the interview.
